We are a local family owned independent insurance agency that has been serving our community for over 35 years. We believe that insurance isn't just about policies; it's about building lasting relationships and providing genuine peace of mind. Our team is like a close-knit family, always ready to support each other and, most importantly, our clients. We're looking for a bright, enthusiastic Personal Lines Account Manager to join our vibrant office. If you're passionate about helping people, enjoy connecting with clients, you'll fit right in. You'll be the friendly voice and guiding hand for our clients. Come be a part of a team that truly values its people and its community!
Salary Range: $50000.00 - $70000.00 per year
Annual Base Salary Based on Experience
Mon-Fri Schedule
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Career Growth Opportunities
Retirement Plan
Responsibilities
Serve as the primary point of contact for clients regarding their personal insurance needs, including home, auto, and umbrella policies.
Provide exceptional customer service by responding promptly to inquiries, processing policy changes, and resolving issues with empathy and efficiency.
Review existing policies to ensure clients have appropriate coverage and identify opportunities for cross-selling or upselling relevant products.
Assist clients in the claims process, offering guidance and support through every step.
Maintain accurate and up-to-date client records in the agency management system.
Stay informed about new insurance products, industry trends, and state regulations to better serve clients.
Active Maryland Producer's License for Personal Lines (Required).
Minimum of 2 years of experience in personal lines insurance account management.
Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
Proficiency in insurance agency management systems and Microsoft Office Suite.
Strong organizational skills and attention to detail.
A genuine desire to help clients protect their assets and achieve peace of mind.