Personal Lines Client Executive

At Highstreet Insurance Services, we believe that insurance is about more than just policiesit is about the people we protect. We are currently looking for a thoughtful and detail-oriented Personal Lines Client Executive to join our local team. In this role, you will become the go-to expert for our clients, guiding them through life's transitions by ensuring their homes, vehicles, and assets are properly covered. You won't just be processing paperwork; you will be building relationships and providing peace of mind to neighbors and community members. We provide a space where your expertise is respected and your contributions directly impact the lives of those we serve.

Salary Range: $55000.00 - $70000.00 per year

Annual Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Evenings Off

Hands on Training

Retirement Plan

Responsibilities

Act as the primary point of contact for our personal lines clients, managing their renewals, policy changes, and coverage inquiries.

Review existing policies to identify gaps and suggest meaningful improvements to better protect our clients.

Collaborate with our carrier partners to secure competitive rates and the best coverage terms for our policyholders.

Document all client interactions thoroughly, ensuring our records reflect the most up-to-date and accurate information.

Provide guidance during the claims process, helping clients feel supported and informed during stressful situations.

Contribute to a positive, collaborative office culture by sharing knowledge and assisting colleagues with complex policy questions.

Active Pennsylvania Property & Casualty Insurance License.

Three or more years of experience managing personal insurance portfolios.

Expertise using agency management systems to maintain accurate client records.

Strong comfort level with Microsoft Office Suite and digital document management.

Ability to articulate complex insurance concepts clearly and helpfully.

Prior experience in an independent agency setting is a significant advantage.