Personal Lines Department Manager

Are you looking to grow? So are we! Roy H. Reeve Agency, Inc. in Mattituck, New York, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Insurance Agency Personal Lines Manager. In this role you will provide exceptional customer service to our customers, and guidance to the personal lines team. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Salary Range: $70000.00 - $95000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Life Insurance

Disability Insurance

Retirement Plan

Responsibilities

• Document each customer contact in AMS360.
• Return all phone messages promptly.
• Share training and education knowledge and expertise with team members.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Maintain knowledge of new products and services.
• Generating insurance quotes.
• Provide exceptional customer service and support.
• Provides on-going support to insurance clients as needed.
• Presents and explains insurance policy options based upon prospective client needs and their personal goals.
• Work independently and as part of a team.
• Stay up-to-date on industry market trends and best practices.
• Participate in regular team meetings and brainstorming sessions.
• Handle customer renewals, endorsement requests, handle remarketing requests
• keep the workload balanced among the department account reps .

• Possess a Property and Casualty insurance license
• Minimum 3-5 years prior insurance agency experience
• Prior AMS 360 experience is a +plus++
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Confident, self-starter who works well independently.
• Excellent Spelling and Grammar skills.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• Works well with other employees and is a team player with a positive attitude.
• Strong work ethic and leadership skills.
• Ability to lead and motivate others, set a good example, and inspire others

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