Perfect job for someone new to the insurance industry and wants to learn about HOME, AUTO, UMBRELLA, BOAT, ETC
We are an independent Insurance Agency for over 100 years.
Process Personal Lines renewals and data entry renewals into AMS360
Help with different responsibilites such as data entry into Quote Rush to check renewals to remain competitive
We are independent so we have multiple insurance carriers to offer to our customers
Learn the different insurance carriers we offer
Help in following up on payments, 4 points - Wind Mitiagation reports,
Email renewals to CSR's so that can send to insureds
Problem solving - gathering informaation from customer to offer quote
Advance Opportunities
Salary Range: $17.00 - $18.00 per hour
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Evenings Off
Career Growth Opportunities
Responsibilities
Data entry into Propietary AMS 360 (electronic file cabinet)
Answering all inbound calls and dispaatch messages
Provide support to each CSR,s from A thru K and from L thru Z assisting them on renewals and new business
Follow up on Renewals and Assist CSRs with endorsements both monetary and non monetary
send memo reminders to insureds to remind to pay their renewals
Insurance license 440 is not necessary but should be obtain after 90 days from start date We will help you get licensed
Any experience in a customer service role and or data entry and or processing work , preferably within the Property and casualty insurance industry. A good attitude and willingness to learn will go a long way
High School graduate is preferred
Exceptional communication skills, both written and verbal, with a knack for clear and friendly explanations.
Strong problem-solving abilities and a genuine desire to help others.
Proficiency in using customer relationship management (CRM) software and standard office applications, such as AMS360
A positive attitude and a proactive approach to assisting clients.