personal lines service and sales

Are you someone who genuinely enjoys helping others and thrives on making a positive difference in people's lives? H B Cantrell Company is looking for a warm and dedicated individual to join our team in Charlotte, North Carolina, as a Personal Lines Service and Sales specialist. We're a company that deeply values our clients and believes in fostering lasting relationships built on trust and exceptional service. In this role, you'll be the first point of contact for many of our clients, guiding them through their insurance needs, from answering questions about their policies to helping them find the right coverage. We offer a supportive environment where you'll have the opportunity to grow your skills and contribute directly to our clients' peace of mind. If you're looking for a rewarding career where you can connect with people and provide valuable assistance, wed be delighted to welcome you aboard.

Salary Range: $24.00 - $30.00 per hour

Hourly Base Salary Based on Experience

Work from Home

Flexible Schedule

Health Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Paid Time Off (PTO)

Responsibilities

Answer client inquiries via phone, email, and in person with a friendly and helpful demeanor.

Assist clients with policy changes, billing questions, and claims processing.

Provide quotes and explain coverage options to potential and existing clients.

Build and maintain strong relationships with our client base, ensuring their needs are met.

Support the sales team by identifying opportunities for new business and cross-selling.

Maintain accurate client records in our agency management system.

Customer service experience is a must.

2 plus years Industry experience

licensed in property casualty NC

life license - a bonus

Hawksoft agency management system usage - bonus

Excellent communication skills, both written and verbal.

Comfortable using various computer systems and software.

A proactive approach to problem-solving.

Ability to manage multiple tasks efficiently.