Personal Residential Maintenance Assistant

We are seeking a reliable, detail-oriented Personal Residential Maintenance Assistant to support the upkeep, maintenance, and presentation of a multiple luxury private residences. This position is responsible for ensuring the property, grounds, equipment, and household systems remain in excellent condition while providing exceptional service, discretion, and professionalism.

Key Responsibilities

• Perform routine property inspections and identify maintenance needs.
• Coordinate and complete minor repairs, preventative maintenance, and seasonal upkeep.
• Monitor and maintain HVAC, plumbing, electrical, irrigation, and other household systems.
• Manage relationships with vendors, contractors, and service providers.
• Schedule and oversee maintenance appointments and project work.
• Maintain exterior areas including landscaping, walkways, patios, outdoor furnishings, and recreational spaces.
• Assist with vehicle care, equipment maintenance, and organization of garages and storage areas.
• Ensure the residence is guest-ready at all times.
• Maintain inventory of maintenance supplies, tools, and household essentials.
• Respond promptly to maintenance issues and emergencies.
• Assist with special projects, home improvements, and event preparation as needed.
• Maintain accurate records of repairs, warranties, service schedules, and vendor information.
• Provide transportation services for homeowners, family members, and guests, including airport drop-offs and pick-ups.
• Assist with booking family personal travel, booking dr. appts and household invoice payment

Qualifications

• 3+ years of residential maintenance, estate management, luxury property care, or related experience preferred.
• Strong working knowledge of general home maintenance systems.
• Ability to perform basic carpentry, painting, plumbing, and mechanical repairs.
• Excellent organizational and time-management skills.
• Strong communication and customer-service abilities.
• Exceptional trustworthiness, integrity, and dependability.
• Ability to maintain strict confidentiality regarding homeowners, family members, guests, schedules, personal information, and property details.
• Ability to work independently and prioritize tasks.
• Valid driver's license with a clean driving record.
• Ability to lift up to 50 pounds and perform physical tasks indoors and outdoors.
• High level of discretion, trustworthiness, and professionalism.

Preferred Qualifications

• Experience working in luxury residences, estates, or private households.
• Knowledge of smart home technology and security systems.
• Experience coordinating vendors and managing maintenance budgets.
• Landscape and maintenance experience.

Core Competencies

• Attention to detail
• Problem-solving ability
• Professional appearance and demeanor
• Dependability
• Confidentiality
• Initiative and accountability
• Commitment to excellence

Work Environment

This position requires both indoor and outdoor work in all seasons and may involve occasional evening, weekend, or on-call responsibilities to address urgent property needs.

Compensation

Competitive salary based on experience, with potential benefits, vehicle allowance, performance bonuses, and paid time off.

Reports To

SVP of Commercial Operations

About Stark Enterprises:
Stark Enterprises is a full-service real estate development company based in Cleveland, Ohio, with expertise in acquisition, development, leasing, property management, construction, architectural design, landscape architecture, marketing, and security. We are committed to delivering high-quality, innovative solutions to meet the evolving needs of our clients and communities.
As an Equal Opportunity Employer, Stark Enterprises is dedicated to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by law. Employment decisions are based on qualifications, merit, and business need.
Join us and be part of a forward-thinking company that values both its employees and the communities it serves.