Personal Service Coordinator

R.W. Mercer Co.

Dadeville, Alabama(remote)

JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Communication Skills, Cross-Functional, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Detail Oriented, Documentation, Establish Priorities, Maintenance Services, Microsoft Office, Multitasking, Onboarding, Operational Communications, Operational Support, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Problem Solving Skills, Professional Services, Record Keeping, Resolve Customer Issues, Sales Management, Schedule Development, Team Player, Time Management, Travel Planning, Writing Skills
LOCATION
Dadeville, Alabama
POSTED
2 days ago

We are seeking a highly organized and service-oriented Personal Service Coordinator to provide personalized administrative and operational support to clients or executives. In this role, you will manage schedules, coordinate services, and ensure seamless day-to-day operations while delivering a high level of professionalism and attention to detail. This is a fully remote position ideal for someone with strong multitasking abilities and a passion for client service excellence.

What You'll Do

  1. Coordinate and manage daily schedules, appointments, and service requests
  2. Serve as the primary point of contact for client communications and inquiries
  3. Arrange travel, meetings, and personal or professional services as needed
  4. Track tasks, deadlines, and follow-ups to ensure timely completion
  5. Maintain organized records, documentation, and service logs
  6. Liaise with vendors, service providers, and internal teams to fulfill requests
  7. Anticipate client needs and proactively resolve issues
  8. Ensure a high level of confidentiality and discretion in all interactions
  9. Provide general administrative and operational support as required

What We're Looking For

  1. 2–5+ years of experience in administrative support, coordination, or client service roles
  2. Strong organizational and time management skills
  3. Excellent written and verbal communication abilities
  4. Proficiency in Microsoft Office, Google Workspace, and scheduling tools
  5. Ability to multitask and prioritize effectively in a remote environment
  6. High level of professionalism, discretion, and attention to detail
  7. Problem-solving mindset with a proactive approach

Nice to Have

  1. Experience supporting executives or high-profile clients
  2. Familiarity with CRM or task management tools (e.g., Asana, Trello)
  3. Experience in hospitality, concierge, or personal assistance services
  4. Ability to manage multiple clients or service requests simultaneously
  1. Client-focused role: Make a direct impact by enhancing client experiences
  2. Remote flexibility: Work from anywhere with a supportive team
  3. Dynamic work environment: No two days are the same
  4. Professional growth: Build skills in coordination, communication, and operations
  5. Collaborative culture: Work closely with clients and cross-functional teams

Total Rewards

  1. Performance-based incentives tied to service quality and client satisfaction
  2. Flexible remote work schedule
  3. Paid onboarding and training support
  4. Comprehensive benefits including health, dental, and paid time off
  5. Access to productivity and coordination tools
  6. Opportunities for career advancement into senior coordination or operations roles

About the Company

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R.W. Mercer Co.