At Retro Fitness, “Get Real” is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals.
The Salesperson will ensure that members receive the highest quality of service and facilities.The Sales Lead is a vital team member, focusing on membership sales, personal training sales, local prospecting outside of the club, setting up tours, attending local events, scheduling fitness consultations, and overall customer service.
Reports to:General ManagerRegional Manager
Experience Requirements:
- Proven sales record.
- 2+ years of sales experience required.
- Nationally personal trainer certification is preferred.
- AED/CPR certification is preferred.
- References required.
- Industry specific software experience preferred.
Skill Requirements:
- Excellent written and verbal communication
- Strong organizational skills
- Strong administrative skills
- Strong customer service skills
- Strong computer skills
- Strong sales skills
- Must be willing to learn proprietary systems
Professional Responsibilities:
Personal Training
- Achieve desired personal training revenue, Set/Show/Close, and session burn goals.
- Facilitate integration of Personal Training services into point-of-sale presentations to maximize the number of fitness assessments scheduled and packages sold.
- Ensure all components of departmental objectives are satisfied.
- Participate in and conduct revenue generating activities, including but not limited to complimentary workouts, inbody scans, seminars, and workshops.
- Conduct new member fitness assessments.
- Achieve monthly and quarterly sales goals.
- Track and communicate with personal training leads.
- Track personal training contracts to re-sign clients.
- Maintain communication with clients for upgrading purposes.
- Run necessary system reports for prospecting and tracking.
Front Desk
- Greeting customers and maintaining dialogue with customers throughout shift.
- Engaging customers after workout to boost supplement and smoothie sales.
- Provide tours to prospective members.
- Sell new memberships and upgrade current members
- Maintain club standards for cleanliness, maintenance, safety, and security.
- Report visible maintenance items promptly and proper signage is posted.
- Set Complimentary Fitness Assessments/workouts to help boost PT sales.
- Restocking coolers and other products when needed.
- Perform locker room checks when needed to assist maintenance staff.
- Ensure proper documentation signed for members when appropriate.
- Communicate and implement club policies and procedures to members.
- Monitor flagged check-ins to increase revenue and reduce collections.
- Achieve desired revenue goals in the following profit centers:
- Membership
- Retail and merchandise
- Monitor flagged check-ins to increase revenue and reduce collections.
Compensation Structure:
- Sliding scale salary and commission/bonuses reflective of main drivers of business including but not limited to:
- New Training Revenue & Sales
- Sessions Burned Goal
- Hourly Front Desk Wage
- Pro shop sales bonuses
- Membership sales bonuses
*Retro Fitness is an Equal Opportunity Employer and a Drug Free Workplace. Background checks and screenings are required for all new hires.
With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit www.retrofitness.com or www.retrofranchising.com.