The Personnel Coordinator (PC) plays a key role in supporting the recruiting and onboarding process for both exempt and non-exempt positions. This role is responsible for initiating candidate outreach, coordinating interviews, supporting on-site personnel, and ensuring a smooth hiring and onboarding experience. The PC works closely with recruiters, hiring managers, clients, and on-site teams, requiring strong communication, organization, and collaboration skills.
Location: Richmond, VA (some travel required) Pay Rate: $18–$25/hour Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Key Responsibilities
Conduct initial outreach to candidates and support full-cycle recruiting efforts
Review applications, screen candidates, and assist in identifying qualified talent
Coordinate and schedule phone, virtual, and in-person interviews
Partner with recruiters, hiring managers, and clients to understand staffing needs and job requirements
Assist with new hire onboarding, including documentation, drug screens, and background checks
Facilitate new hire orientations and ensure compliance with onboarding processes
Maintain accurate and timely records in CRM, ATS, and timekeeping systems
Provide administrative support to recruiters, sales teams, and office leadership
Communicate updates regarding new hires, pending starts, and client requirements
Monitor attendance and follow up on call-outs, ensuring proper communication with clients
Support payroll processes and serve as backup for payroll operations when needed
Assist with event coordination, employee engagement activities, and special projects
Travel to job sites as needed to support operations and coverage
Essential Functions
Deliver excellent customer service to clients, candidates, and internal teams
Respond to inquiries via phone, email, text, and in person in a timely and professional manner
Schedule, confirm, and follow up on interviews and onboarding appointments
Guide candidates through the onboarding process, ensuring completion of all required steps
Maintain organized and accurate documentation of all communications and activities
Follow company processes, scripts, and compliance standards
Build and maintain strong relationships with clients and candidates
What We’re Looking For
Strong organizational skills with attention to detail
Ability to multitask and adapt in a fast-paced environment
Excellent communication and interpersonal skills
Problem-solving mindset with a proactive approach
Willingness to learn, grow, and support team success
Our Mission
We are committed to “Getting employers and employees where they want to go.” The Personnel Coordinator plays a vital role in bringing this mission to life by connecting talent with opportunity and ensuring a seamless hiring experience.
Workforce1 is a service provided by the NYC Department of Small Business Services that prepares and connects qualified candidates to job opportunities in New York City. We make strong matches for both candidates and employers by using a unique combination of recruitment expertise, industry knowledge, and skill-building workshops to strengthen candidates' employment prospects.
Our approach gets results. In 2010, we placed New Yorkers in over 31,000 jobs all over the City. How do we do it? We develop relationships directly with businesses that are hiring, then we get a deep understanding of what they're looking for in a candidate. We use that understanding to help you connect to the right employer - and then succeed by putting your best foot forward.
Skills
Administrative Skillsunmatched
Alliance/Partner Marketingunmatched
Applicant Tracking Systemunmatched
Background Investigationunmatched
Candidate Screeningunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Event Managementunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Maintain Complianceunmatched
Multitaskingunmatched
Needs Assessmentunmatched
On Callunmatched
Onboardingunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Payroll Administrationunmatched
Problem Solving Skillsunmatched
Regulatory Complianceunmatched
Salesunmatched
Scripting (Scripting Languages)unmatched
Staff Requirementsunmatched
Team Playerunmatched
Time Managementunmatched
Time Management Softwareunmatched
Willing to Travelunmatched
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