Responsible for adhering to and maintaining the highest standards of customer service, attention to detail, and customer satisfaction. The position requires a high level of organization, self-motivation, and a strong work ethic. Potential candidates must be able to employ critical thinking, independent decision making, and possess strong analytical skills.
Standard job duties include:
Receive and process contractor, licensee, and employee clearance or access requests.
Pre-screen all security forms to ensure accuracy.
Conducting on-line credit checks, Federal Bureau of Investigation Fingerprint (FBIF) checks, Personnel Investigations Processing System/Central Verification System (PIPS/CVS) checks, Joint Personnel Adjudication System (JPAS) checks, Central Personnel Clearance Index (CPCI) checks, and additional checks as required.
Processing contractors and licensees for access to Safeguards Information (SGI) through PSATS.
Create and maintain electronic security files for contractor, licensee, and employee applicants in the Personnel Security Adjudicative Tracking System (PSATS).
Provide phone support to callers on the Personnel Security Branch (PSB) General Questions line.
Receive, open and distribute incoming mail on a daily basis.
Perform badge enrollments utilizing current MyID software in accordance with Homeland Security Presidential Directive 12 (HSPD-12).
Operate Live Scan electronic fingerprint system to capture fingerprints and complete fingerprint cards for employee and contractors.
Provide escorting services to all visitors to PSB space.
Processing incoming and outgoing visit requests.
Processing Sensitive Compartmented Information (SCI) access requests through PSATS & OPM.
Other duties as assigned.
Basic Position Requirements:
High school diploma or GED.
Strong administrative and communication skills.
The ability to deal tactfully, confidentially, and professionally with all levels of staff.
Must be detail oriented, able to produce highly accurate work.
The ability to obtain an NRC security clearance “Q”, NRC equivalent to “Secret”.
Must pass pre-screening drug test.
Numbers & Facts
Location
Rockville, MD
Job Type
Full-time
Skills
Adjudicationunmatched
Adjudication Systemsunmatched
Administrative Skillsunmatched
Analysis Skillsunmatched
Communication Skillsunmatched
Concurrent Versions System (CVS)unmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Federal Bureau of Investigation (FBI)unmatched
File Maintenanceunmatched
High School Diplomaunmatched
Homeland Securityunmatched
Mail Processingunmatched
SGI Systemsunmatched
Security Analysisunmatched
Security Clearanceunmatched
Security Monitoringunmatched
Sensitive Compartmented Information (SCI)unmatched
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