Personnel Technician III- 122530100
Salary
$55,887.79 - $89,420.46 Annually
Location
1225 Ramsey Street Fayetteville, NC
Job Type
Full-Time
Job Number
202603013
Department
Social Services
Division
Business Operations
Opening Date
07/08/2026
Closing Date
7/22/2026 11:59 PM Eastern
Salary Grade
111
Position Overview
Position located in the Human Resources Section, Business Operations Division.
Examples of Duties
This position is the liaison between 4 Personnel Technician II's and the Human Resources (HR) unit supervisor, Personnel Officer I. This position is assigned as the lead worker in the HR unit and ensures the unit workflow is efficient and timely.
Advises and assists in training the agency Personnel Staff in the administration of both State and County directed Personnel requirements and policies, the recruitment and accessing of job applicants who meet minimum State and County job specifications, and the administration of both Federally and State mandated Human Resource policies and laws.
This position ensures Standard Operating Procedures (SOP) are updated. Responsible for gathering and producing information for reports and audits, i.e., agency and section-specific turnover reports, child welfare surveys, marginal driving, etc. Maintains Personnel policy and procedure manuals, guides, and reference library for agency management and line staff use.
This position should possess or have the ability to acquire comprehensive knowledge of Family Medical Leave (FMLA), Americans with Disability Act (ADA), EEO, Fair Labor Standard Act (FLSA), etc. Responsible for processing requests for Family and Medical Leave, Leave Without Pay, Shared Leave, Fit for Duty, and ADA.
This position may serve as the first point of contact for supervisors and employees for personnel matters. May be involved in special projects as assigned.
Minimum Qualifications
MINIMUM EDUCATION & EXPERIENCE REQUIRED:
Graduation from high school and six years of progressively responsible administrative work including at least one year of technician-level experience directly related to the functional area(s) of assignment including the application and interpretation of policies and procedures; or graduation from a four year college or university and two years of technician-level experience directly related to the functional area(s) of assignment including the application and interpretation of policies and procedures; or an equivalent combination of training and experience.
Knowledge, Skills and Abilities
KNOWLEDGE, SKILLS AND ABILITIES: Ability to interpret, apply, and communicate a variety of policies, procedures, and regulations; to exercise sound judgment in gathering and evaluating employee and position information; to establish and maintain effective working relationships with employees, administrative officials, and the general public; to express oneself clearly and concisely in oral and written form; to work independently and to make and defend procedural decisions, to assign and review the work of other technicians and clerical employees (may be required). Considerable knowledge of the personnel policies and procedures, preferably of the program area of assignment and of agency or institution programs and organization; general knowledge of the occupational areas to which assigned and position classification methods and techniques (Position Analysis); some knowledge of staff development and training principles and techniques; ability to communicate effectively before a group (Staff Development).
CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.
Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.
Law enforcement background check is required. Has or is able to obtain a valid North Carolina Drivers License.
This position will be required to assist in emergency and/or disaster situations.
The Cumberland County Department of Social Services has a dress code policy that must be adhered to. This policy includes specific guidelines related tattoos and body piercing.
Educational transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."
If there are specific questions regarding this posting, you may contact DSS Human Resources at 910-677-2580.
MISSION
The Cumberland County Department of Social Services stands united to strengthen individuals and families and to protect children and vulnerable adults. We collaborate with our community partners to provide programs and services which engage our customers in improving their quality of life.
VISION
We envision our Department... as a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting-edge service delivery. We envision our customers...as partners, motivated and empowered to improve their quality of life.
Our Core Standards & Values
A quality customer experience, business operations and employee experience represent our three Core Standards that guide our principles and values. We have identified eight core values and validating behaviors that define our Departments: Service, Teamwork, Accountability, Diversity, Innovation, Optimism, Integrity and Flexibility.
Cumberland County Department of Social Services Health-care Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all full time employees.
The link below provides detail information regarding insurance coverage:
http://www.markiiibrokerage.com/cumberlandcountync/Policy%20Info.html
CREDIT UNION Employees are eligible to join State Employees Credit Union and Bragg Mutual Federal Credit Union. Savings accounts and loan payments can be made through payroll deductions.
DIRECT DEPOSIT Employees are eligible to have their paychecks deposited directly to their account at any banking institution. The net pay is direct deposited by 9:00 AM on the Countys pay date.
ANNUAL LEAVE
Less than 2 years of service 3.42 hours per pay period = 96 hours (12 days)
2-4 years of service 4.37 hours per pay period = 120 hours (15 days)
5-9 years of service 5.33 hours per pay period = 144 hours (18 days)
10-14 years of service 6.28 hours per pay period = 168 hours (21 days)
15-19 years of service 7.24 hours per pay period = 192 hours (24 days)
20+ years of service 8.19 hours per pay period = 216 hours (27 days)
Sick Leave All Employees 3.42 hours per pay period = 96 hours (12 days)
HOLIDAYS State recognized holidays off: New Years Day, ML Kings Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day (2 days), and Christmas Day (3 days).
MILEAGE $0.54 reimbursement per mile driven using personal automobile for company business.
DRIVERS LICENSE If you presently have an out-of state license, you must obtain a valid NC Drivers License prior to beginning employment with Cumberland County DSS. *See Safe Driving Policy
DRUG TESTING Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal for the conditional employment offer. *See Drug Free Workplace Testing Policy
RETIREMENT PLAN Unreduced retirement benefits at age 65 with 5 years of service: or at age 60 with 25 years of credit, or any age after 30 years of service; reduced benefits after age 50 and 20 years of service or at age 60 with 5 years of service; disability benefits available after 5 years of service; death benefit paid to your beneficiary if you die in active service after one year of service.
401K ACCOUNT 1% contribution made by County to your NC401K account; no match required by employee.
DEFERRED COMPENSATION Supplemental retirement programs through: ICMA, Programs PEBSCO (NACO), and 401 K (Payroll deduction available)
EMPLOYMENT BENEFITS Employee can pay for insurance premiums, uninsured medical expenses, or child care with pre-tax dollars. Other insurance policies offered: dental, life, accident, disability and cancer.
SCHOOL PARTICIPATION LEAVE Employee will be granted 4 hours per County fiscal year (July 1 - June 30) to attend childs school (Day Care - 12) for involvement at the childs school. Employee should furnish written verification from childs school that employee attended or was otherwise involved at that school during the time of leave.
PLEASE NOTE: THE CUMBERLAND COUNTY DEPARTMENT OF SOCIAL SERVICES IS A SMOKE-FREE WORKPLACE.
01
How much experience do you have using Microsoft Office Suite?
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With which of the following HR areas are you proficient? (check all that apply)
03
What level is your proficiency with the NeoGov system?
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Please indicate the highest education level as documented in the education section on your application.
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How much experience do you have working in Human Resources?
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How many years of experience do you have with Microsoft Excel?
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Do you have any experience working with HRIS systems or electronic records databases?
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Please verify that your application includes the following information: Employment history including salary, employer address and phone number, supervisors name, and reason for leaving each employer. Applications without the above information will be considered incomplete and NOT move forward in the process. Resumes can not be considered as a substitute for submitting a formal application. Please take a moment to review this application in its entirety to ensure completion of each segment. [DO NOT SUBMIT A BLANK APPLICATION] Check yes to verify that you understand and I have read the above statement.
Required Question
Employer Cumberland County
Address 117 Dick Street
Fayetteville, North Carolina, 28301
Phone 910-678-7653