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Pest Control Technician

LFB Home Services LLC

Charlotte, NC

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JOB DETAILS
SKILLS
Background Investigation, Best Practices, Communication Skills, Customer Experience, Customer Relations, Driver's License, Equipment Maintenance/Repair, High School Diploma, Pest Control, Presentation/Verbal Skills, Problem Solving Skills, Remedy, Resolve Customer Issues, Safety Training, Service Delivery, Thought Leadership, Time Management
LOCATION
Charlotte, NC
POSTED
30+ days ago


Remedy Pest Control
Remedy Pest Control provides a variety of cutting edge and botanical pest control services for residential, commercial and industrial properties. Based in North Carolina and headquartered in Charlotte, Remedy is a rapidly growing company that is private equity backed and has received recognition from countless residential and commercial consumers for its commitment to excellence. We are looking for hard-working, dedicated, and loyal employees to join us on our quest to improve the customer experience, build a culture of meaningful work, and solve hard problems using technology, industry best practices, and thought leadership. 

The Remedy Pest Control Technician is hard-working, dependable, curious, and friendly. As the primary face of the organization, we count on our technicians to deliver exceptional service, maintain a positive attitude, and meet daily service delivery objectives safely and efficiently.  

General Duties:
  • Treat homes and businesses for the prevention and/or control of general pests, according to industry best practices and federal, state, and local guidelines
  • Create a positive company image with each customer interaction, while creating a lifelong client relationshipLook for ways to add value to existing customers through discussing additional services that meet their needs
  • Complete all required service-related documentation and utilize handheld devices to enhance service quality
  • Follow daily route schedule to ensure a safe and timely arrival at all customer locations
  • Respond to all customer requests in a professional manner
  • Investigate attics, crawl spaces, and other areas to access any active problems, while properly identifying pests and conducive conditions
  • Resolve service problems and customer complaints in a timely manner
  • Ensure equipment is properly maintained and safety requirements are met
  • Follow the safety data sheet instructions for dilution, methods for application, and use of personal protective equipment (PPE)
  • Adhere to state requirements, code of conduct and company ethics

Job Qualifications:
  • 3-5 years of professional experience
  • High School degree or equivalent. Registered Technician (RT) certification/Certified Applicator (CA) preferred
  • Valid driver’s license with reliable transportation
  • Flexible schedule; comfortable working weekends and after-hours as needed
  • Successful completion of a background check and drug screening

Required Skills:
  • Basic computer knowledge
  • Strong verbal communication skills and ability to build rapport/credibility with customers
  • Possess a "can do" attitude with a strong work ethic

About the Company

L

LFB Home Services LLC

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