Pest Service Professional

Job Summary

This position will have a designated route where you will be responsible for fulfilling a daily production schedule, operating under limited supervision, arriving to customers in a timely basis, explaining the scope of services you will provide for them, controlling insects, rodents and other pests involving application of professional products and tactics. Pest Service Professional will conduct home and property inspections by identifying potential and actual pest problems, remove unwanted pests including but not limited to roaches, rats, ants, bedbugs, etc., and offer detailed plans on how to effectively treat infestation areas and design further control strategies such as Integrated Pest Management. 

Duties may include, but are not limited to, the following and must be carried out in a manner that consistently reflects and upholds the Rocket Core Values:

·         Maintain service schedules for assigned routes and confirm appointments with customers in advance.

·         Deliver initial and follow-up pest control services for residential and commercial clients, including interior and exterior treatments, traps, baits, and other Integrated Pest Management methods.

·         Provide backup support for colleagues during absences or staffing shortages.

·         Install and monitor Sentricon or other bait stations; perform trenching and drilling for termite treatments as needed.

·         Apply steam, liquid, or heat treatments for bed bug infestations.

·         Assist with wildlife and pest trap installation, structural sealing, insulation application, and other remediation tasks requiring protective equipment.

·         Support moisture and vapor barrier installations in crawl spaces.

·         Perform work in attics, crawl spaces, rooftops, and on ladders up to 40 feet; document affected areas with photos for customer review.

·         Communicate effectively with customers throughout service delivery and provide progress updates to management.

·         Collaborate with sales teams to meet client expectations and identify additional service opportunities.

·         Participate in ongoing training to enhance technical skills.

·         Complete service documentation accurately and promptly.

·         Maintain company vehicle, tools, and equipment in safe, clean condition.

·         Comply with all driving laws and company policies when operating vehicles.

·         Read and follow product and PPE labels to ensure proper application, storage, and disposal in compliance with regulations.

·         Inspect properties for additional pest or lawn service needs; generate proposals and close sales when appropriate.

·         Assist with collection efforts as required.

·         Perform additional duties and projects as assigned.

Required:

·         Education: Complete a minimum of a High School diploma or equivalent.

·         Experience: Position requires successful completion of 30-day initial training (classroom and field training) and earning minimum of two CEU’s annually. 

·         Analytical Skills: Strong problem-solving and attention to detail.

·         Soft Skills: Excellent written and verbal communication; ability to work independently and collaboratively; strong relationship building skills; professional; results-oriented and team focused.

·         Other Requirements:

o        Reliable transportation.

o        Successful completion of a criminal background check.

o        Successful completion of pre-employment drug screening.

o        Successful completion of a three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier.

o        Must have a valid driver license and be 18 years of age.

o        Must be able to work Saturdays.

Reliability: Doing what we say we’ll do, with a commitment to quality, safety, timeliness, and continuous improvement.

Ownership: Embracing accountability and being proactive to ensure that our work is always handled with pride.

Customer Focus: Prioritizing customer satisfaction through effective communication and support.

Knowledge: Maximizing first-class tools, training, and experience to be the very best.

Excellence: Delivering the highest level of service through passion and commitment.

Teamwork: Developing strong relationships fortified in transparency, collaboration, and inclusion.

Preferred:

·         Termite and Other Wood-Destroying Organisms (WDO) License or WDO Operator Certification

·         General Household Pest (GHP) License

·         Lawn & Ornamental (L&O) License

·         Fumigation License

Works in an outside environment and is subject to inclement weather, hot, humid, cold, rainy, and other temperature and weather-related conditions. Employee is subject to sufficient noise to cause the worker to shout to be heard above ambient noise level. Works with chemicals and other industry-related products.

Employees are required to have visual acuity to operate motor vehicles and/or heavy equipment. Subject to outside environmental conditions including atmospheric conditions of one or more of the following conditions that affect the respiratory systems: fumes, odors, dust, mists, gases, or poor ventilation. No effective protection from the weather and from temperature changes. Works frequently in close quarters, attics, crawl spaces, small, enclosed rooms, and other areas that could cause claustrophobia. Employees are subject to hazards which include on a ladder up to 40 ft high. Physical requirements include exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of forces frequently, and/or up to 10 pounds of force constantly to move object in addition to climbing, balancing, stooping, kneeling, crouching, crawling, reaching, grasping, talking, hearing and repetitive motions.

Employee will be using goggles/safety glasses, respirator stored in re-sealable bag, nitrile gloves, unlined neoprene gloves, first aid kit, eye wash, spill control, orange safety cones, label/SDS book, chemically sensitive list, shoe covers, bump cap, knee pads, utility belt gel bait gun and holster, bellow duster, bulb duster, web head and pole (20ft extend), measuring wheel, hand lens/magnifying glass, rake/pitchfork, flash light step ladder (50lbs), screwdriver (Philips/standard), locator, Sentricon pliers, hand auger, measuring device for liquid and dry formulation, mobile devices (phone and tablet), 1-gallon compressed air sprayer, 4-gallon backpack sprayer, gas powered mosquito blower, hand held spreader, ear buds or noise-cancelling headphones, cordless drill, B&G Versa Tool (trigger valve, 24” short rod, 4’ long rod), cone tip, directional tips, Hilti T36 and T10 hammer drill, large and small trenching tool, shovel, extension cords, halogen drop lights, water meter shut off tool, truck charger, John Deere Gator, rodent traps, masonry tools, equipment to shred and blow insulation w/ pest control products in attics, dehumidifies, commercial fans, electric/gas heaters (bed bug heat treatment), temperature gauges, heat duct tubing and technician service vehicle.

Employee performance will be evaluated on a regular basis.