Love Talking on the Phone? Ready to Turn Conversations into Bookings?
At Pet Care Plus, every call is a chance to help a dog stay Safe, Happy & Healthy — and turn a first-time caller into a lifelong client.
At Pet Care Plus, we’ve been Chicago’s longest-running dog daycare, boarding, and grooming company with the same owner — and we’re serious about whole-health pet care (physical, mental, and emotional well-being).
We’re hiring a Reservation Specialist to be the voice of our brand — driving bookings, building trust with pet parents, and creating an exceptional client experience over the phone.
If you’re outgoing, confident, and love hitting goals, keep reading.
Answer inbound calls with energy and professionalism
Convert inquiries into booked services
Follow proven sales systems and scripts
Upsell enrichment, grooming, bathing, training & retail
Follow up on leads and re-engage past clients
Maintain detailed, accurate client records
Help us hit booking and add-on goals
A natural extrovert who loves talking to people
Confident on the phone and comfortable handling objections
Sales-minded and goal-driven
Detail-oriented and organized
Coachable and excited to grow
Available some weekends and peak holiday periods
2+ years of customer service or sales experience preferred
$19–$21 per hour (based on experience)
PTO package
Employee discounts
Growth opportunities
Tons of pet perks for your own pets
The chance to work with a respected, established Chicago pet care leader
If you love pets, thrive in a fast-paced environment, and get excited about turning great conversations into happy, loyal clients — apply now and join the team that keeps Chicago’s dogs Safe, Happy & Healthy.
Full time or Part time options available.
As part of our interview process, all applicants are required to complete 2 brief assessments. The first assessment will be sent immediately after you apply. Once completed, you will automatically receive the second assessment by email. Please note that interviews cannot be scheduled until both assessments have been completed.
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