Job Purpose: The Pet Pantry Support Specialist supports the effective operation and delivery of HSSA’s Pet Pantry Program by ensuring the safe, organized, and efficient distribution of pet food and supplies to community members. This role contributes to a welcoming, respectful, judgement free and accessible client experience while supporting program logistics, inventory management, material handling, donor processing, and community distribution events that help keep pets and families together. Our Three Pillars Lifesaving Programs: Our dedication to ensuring every pet finds a loving home drives us to continually enhance shelter processes and expand adoption efforts, ensuring no animal is left behind. Animal Care and Well-being: We uphold a commitment to the highest standards of care for every animal, providing essential medical attention and enriching activities. Your support makes a lasting difference in the well-being of the pets in our care. Community Engagement and Support: We continuously strengthen programs such as our pet pantry and build meaningful partnerships to keep pets and families together, working to reduce the need for shelter intervention. Essential Functions: Program Operations & Distribution Support · Support setup and breakdown of pet pantry distribution sites and events · Assist with receipt, staging, and organization of incoming donations and supplies · Prepare and assemble pet food and supply distributions for community members · Assist with loading and staging supplies for distribution events and program needs Inventory & Facility Support · Maintain organized storage areas and ensure supplies are properly sorted and accessible · Assist with inventory tracking, rotation, and replenishment processes · Support cleanliness and organization of pantry storage and work areas · Assist with donation intake and preparation for distribution Material Handling & Inventory Support · Safely receive, move, organize store and distribute pet food, supplies, and donated items. · Operate forklifts and other authorized material-handling equipment to unload deliveries, move pallets, organize inventory, and support distribution activities. · Maintain safe, organized storage areas, including conference room storage spaces, outdoor storage containers, and other designated inventory locations. · Follow all safety procedures related to equipment operation, inventory handling, and storage practices. · Complete and maintain required training, evaluation, and authorization for equipment operation. Community & Volunteer Support · Support volunteers during pantry setup, distribution, and breakdown activities · Provide respectful, client-centered customer service to community members · Represent HSSA in a professional, positive, and mission-aligned manner General Responsibilities · Maintain compliance with safety procedures and organizational policies · Perform other related duties as assigned |