Pet Resource Center Manager (Management Analyst II)
Salary
$70,149.87 - $122,762.22 Annually
Location
ANIMAL SHELTER, 4500 WEST OX RD, FAIRFAX (EJ13), VA
Job Type
FT Salary W BN
Job Number
26-01058
Department
Animal Services
Opening Date
07/18/2026
Closing Date
8/7/2026 11:59 PM Eastern
Pay Grade
S24
Posting Type
Open to General Public
- Description
- Benefits
- Questions
Job Announcement
Are you passionate about animal welfare and ready to make a meaningful impact in our community? Join our team and work within the newly created Field Services Division of Fairfax County Animal Services!
About Us:
FCAS delivers compassionate, high-quality care for animals and works with the community to advance their safety and well-being.
FCAS operates two state-of-the-art, open-access sheltering campuses, providing individualized care to approximately 4,000-5,000 animals each year. We provide comprehensive support for pets and the community, offering adoption and stray reunification services as well as volunteer, foster, and community cat programs. In addition, FCAS delivers animal control and public safety response, conducts humane investigations of animal cruelty, and offers community-based assistance to help pets remain safely with their families.
This work and commitment are reflected in the work of our highly trained staff, volunteers, and foster caregivers, alongside community members who share our belief that all animals deserve compassion, dignity, and safety.
To learn more about Fairfax County Animal Services, please visit our webpage here.
Fairfax County Animal Services (FCAS) is seeking a dynamic, compassionate, and dedicated individual to manage the Pet Resource Center (PRC). Under the general supervision of the Deputy Director, Chief of Field Services, and in collaboration with the field services staff, customer care managers, Shelter Programs Team, animal care managers, and DAS contract veterinary staff, leads the team responsible for developing, managing, and executing PRC events, programs, and projects. Supports the county's One Fairfax strategic initiative by creating equitable, accessible programs to build strong community relationships and prevent shelter relinquishment and companion animal recidivism.
Leads outreach efforts, establishing strategic partnerships, conducting audits, and implementing programs that serve vulnerable populations. Additionally, oversees the PRC operating budget, manage contracts, and ensure that the PRC's work aligns with best practices in animal welfare, human-animal welfare intersections, and policy change within Fairfax County. Learn more about the PRC program here!
Key Duties & Responsibilities:
- Leads the development and execution of the PRC's mission, ensuring the delivery of accessible wrap-around services to Fairfax County families.
- Creates, implements, and manages Standard Operating Procedures for PRC programs, services, events, and donation management.
- Develops communication and learning plans to promote PRC programs to county organizations, community members, and stakeholders.
- Fosters and manages strategic partnerships with county agencies and private sector organizations to expand the reach and impact of PRC initiatives.
- Applies principles of community health management and population health to identify and address barriers that contribute to companion animal relinquishment, recognizing the interconnectedness of human, animal, and community well-being.
- Demonstrates knowledge of the social determinants of health and integrates this understanding into program design, resource navigation, and service delivery to improve outcomes for both residents and their pets.
- Supervises the PRC team and volunteers, ensuring all staff are trained in animal welfare best practices and continuously developing their skills.
- Ensures the equitable provision of programs, events, and services, while aligning with the One Fairfax initiatives.
- Manages the PRC operating budget, contracts, inventory, and justify budgetary needs.
- Establishes and tracks Key Performance Indicators (KPIs), utilizing logic models to measure the effectiveness of PRC programs and set desired outcomes.
- Conducts demographic research and data analysis through GIS mapping, qualitative and quantitative data to inform program development and decision-making.
- Prepares reports and presentations of program effectiveness to both internal and external stakeholders.
- Evaluates the accessibility and equity of FCAS practices and provide recommendations for improvement.
- Collaborates with the Volunteer Program Manager to manage PRC volunteer recruitment, selection, and training.
- Oversees volunteers during various shifts and ensure that they are well-prepared for participation in PRC programs and events.
- Serves as the primary point of contact for all PRC programs, events, and services for FCAS staff and other County agencies.
- Actively participates in FCAS Management Team meetings and other leadership duties as needed.
- May perform other related duties to meet the ongoing business needs of the organization.
Schedule: This role requires flexibility, as it may involve working varying shifts and/or being reassigned to different department facilities as needed. The schedule may include evenings, weekends, and occasional holiday availability.
Salary: The salary offer will be in the minimum to midpoint ($70,149.87 to $96,456.05) of the advertised compensation range. Promotional rules apply for current Fairfax County Government and Fairfax County Public Schools' employees.
This position performs in the functional areas of Public Policy, Human Services, Animal Welfare, Program Management.
Employment Standards
MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelors degree in the field related to the assigned functional area; plus, two years of professional work experience within the functional area.
CERTIFICATES AND LICENSES REQUIRED:
- Valid Drivers License (Required)
- Fear Free Shelter Certification is required within three (3) months of employment, with recertification as required.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to the position will be required to complete the following to the satisfaction of the employer:
- Criminal Background Investigation
- Driving Record Check
PREFERRED QUALIFICATIONS:
- Four years of experience in program management, outreach, and community engagement.
- Four years of experience in animal welfare best practices and the intersection of human and animal welfare.
- Four years of experience working with an animal welfare-related organization.
- Four years of experience in budget management and contract oversight.
- Proven ability to build and maintain strategic partnerships with community organizations and county agencies.
- Experience using DocuSign, data analysis tools, and GIS mapping for program evaluation.
- Four years of experience handling animals, including orphaned, sick, injured, and behavioral needs animals of various species.
- Four years of supervisory experience.
- Four years of experience in public speaking and training roles.
- Experience managing volunteers, including proficiency with volunteer management software, such as Volgistics.
- Proven knowledge of animal care, treatment, shelter policies, and programs.
PHYSICAL REQUIREMENTS:
- Ability to work outdoors as well as indoors and be subject to variable weather conditions and exposure to potentially infectious diseases, viruses, noxious fumes and chemicals or allergies, as well as wetness and moisture. Must not have allergies to animals or animal supplies (ex: hay, peanut butter, etc.) that will impede working in an animal environment.
- Create materials and operate equipment necessary to complete work tasks.
- Drive county or personal vehicle to travel throughout Fairfax County and other jurisdictions to meet the ongoing business needs of the organization.
- Engage with residents, businesses, visitors, staff, volunteers, and others in person, via e-mail, and over the phone. Deliver presentations and/or testify in person and virtually.
- Must be able to perform essential job functions (reasonable accommodation may be made on a case-by-case-basis).
- Must have current pre-exposure rabies vaccination or obtain within three (3) months.
- Must have the ability to safely lift, carry, handle, move, and restrain animals of various species, sizes, conditions, and temperament including fractious and dangerous animals over 50 pounds; bend, stand, stoop, kneel, reach, crawl, climb stairs, walk, sit, run, and be comfortable doing these activities for extended periods of time; hear, speak, touch, feel, smell, see with close vision, depth perception, color vision, adjust focus; frequently exposed to loud noises above 95 decibels such as barking of dogs and other animal noises; and firmly grasp, handle, feel and have wrist extension and rotation on a frequent basis. Maneuver safely in/on kennels, cat rooms, small animal room, off-site events, etc.
- All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include a practical exercise.
Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.
#LI-SP1
Merit Positions
Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:
- Medical/Vision/Dental Insurance Coverage
- Group Term Life Insurance
- Long Term Disability
- LiveWell Program
- Flexible Spending Programs
- Paid Leave (annual, sick, parental, volunteer activity, and more!)
- Paid Holidays
- Contributory Retirement Plan
- Deferred Compensation
- Employee Assistance Program
- Employees Child Care Center
- Continuous Learning Opportunities
Please click here for a summary of our benefits.
NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: Public Service Loan Forgiveness | Federal Student Aid
For additional details please visit the Countys benefits webpage.
Non-Merit Positions
Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.
Medical/Vision/Dental Insurance Coverage
Flexible Spending Program
Deferred Compensation
Temporary: scheduled to work a maximum of 900 hours in a calendar year.
No benefits
01
What is the highest level of education that you have completed?
- Less than 12th grade
- High school diploma or GED
- Some college
- Associates degree
- Bachelors degree
- Masters degree
- Doctorate degree
02
Please indicate your area(s) of study or major(s)/minor(s) towards a degree. Check all that apply.
- Public policy
- Animal welfare
- Program management
- Human services
- Other (related field)
- Other (non-related field)
- Not Applicable
03
If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable".
04
If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.
- Less than 45 quarter hours
- 45 to less than 90 quarter hours
- 90 to less than 135 quarter hours
- 135 to less than 180 quarter hours
- 180 or more quarter hours
- Less than 30 semester hours
- 30 to less than 60 semester hours
- 60 to less than 90 semester hours
- 90 to less than 120 semester hours
- 120 or more semester hours
- Not applicable
05
Do you currently possess a valid drivers license?
06
How many years of full-time equivalent professional experience do you have working in the functional area(s) of public policy, human services, animal welfare, program management?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four to less than five years
- Five to less than six years
- Six or more years
07
Are you allergic to any kinds of animals?
08
If you responded "yes" to the previous question, please list the kinds of animals to which you are allergic. If this question does not pertain to you, enter "Not applicable."
09
How many years of full-time equivalent professional or voluntary work experience do you have working in an animal shelter, kennel, veterinary practice, zoo, or other animal-related organization?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four to less than five years
- Five to less than six years
- Six or more years
10
How many years of full-time equivalent supervisory experience do you have, including assigning work, coaching, training and/or evaluating full/part-time staff?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four to less than five years
- Five to less than six years
- Six or more years
11
How many years of full-time equivalent experience do you have working in program management, outreach, and community engagement?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four to less than five years
- Five to less than six years
- Six or more years
12
How many years of full-time equivalent experience do you have working in animal welfare best practices and the intersection of human and animal welfare?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four to less than five years
- Five to less than six years
- Six or more years
13
How many years of full-time equivalent experience do you have in budget management and contract oversight?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four to less than five years
- Five to less than six years
- Six or more years
14
How many years of experience do you have using DocuSign, data analysis tools, and GIS mapping for program evaluation?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four or more years
15
How many years of full-time equivalent experience do you have in public speaking and training roles?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four to less than five years
- Five to less than six years
- Six or more years
16
How many years of full-time equivalent experience do you have with managing volunteers, including using volunteer management software such as Volgistics?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four to less than five years
- Five to less than six years
- Six or more years
17
How many years of full-time equivalent experience do you have coordinating and collaborating with veterinary clinics and veterinary staff?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four to less than five years
- Five to less than six years
- Six or more years
18
How many years of full-time equivalent experience do you have working with a diverse, multicultural population?
- None
- Less than one year
- One to less than two years
- Two to less than three years
- Three to less than four years
- Four to less than five years
- Five to less than six years
- Six or more years
19
Are you proficient in any of the following applications? Check all that apply.
- Outlook (Composing email messages; sending and receiving email messages; organizing email messages into folders; managing contacts; scheduling appointments & meetings, managing tasks)
- Word (Knowledge of common functions such as creating a title; using, modifying, and creating styles; indenting paragraphs; using tabs and tables; inserting a hard page break; using page numbering; creating headers and footers; inserting graphics; adding comments and tracking changes)
- Excel (Basic knowledge of creating a worksheet; performing calculations in a worksheet; modifying and formatting a worksheet; printing workbook contents; creating and modifying pivot tables; using formulas and links to other cells/worksheets) Publisher (Creating professional documents, such as postcards, flyers, invitations, brochures)
- PowerPoint (Creating a template and working with a design template; working with graphics, animation and multimedia; building interactive presentations using hyperlinks)
- Publisher (Creating professional documents, such as postcards, flyers, invitations, brochures)
- Volgistics Volunteer Database or other Volunteer Management Databases (including updating volunteer records, scheduling opportunities, designing web volunteer applications, and auditing schedule, volunteer hours, and communication pieces in the database)
- DocuSign (Creating forms for electronic signatures)
- Geographic Information Systems (GIS)
- Pet Point, Chameleon, or other Shelter management software
- None of the above
20
Do you have professional or voluntary work experience working with members of resource-limited communities?
21
Are you willing and capable of working a flexible schedule? Example: Early mornings, days, evenings, weekends, and occasional holidays?
22
This position requires flexibility, as it involves working shifts and/or being reassigned to different department facilities as needed. Are you willing to work shifts and/or be transferred between our two campuses located in Fairfax and Lorton, Virginia?
Required Question
Employer Fairfax County
Address 12000 Government Center Pkwy. Suite 270
Fairfax, Virginia, 22035
Phone 703-324-3311
Website http://agency.governmentjobs.com/fairfaxcounty/default.cfm