Pharma Account Manager

Key Responsibilities include but are not limited to:

• Establish and lead formal quarterly business reviews (QBRs).
• Communicate with physician offices and assist in resolving issues.
• Resolution of client issues.
• Confirmation of requests for key customers.
• Track and report status for key customer requests.
• Identify trending client issues by office/geography.
• Proactively solicit feedback from key clients and provide feedback to key customers.
• Recommend enhancements to pharmacy operations, call center, reporting, and leadership.
• Track and report monthly accruals and budgets.
• Upload the Medical Information (MI) report into the manufacturer FTP site.
• KPI (Key Performance Indicator) tracking and reporting.

Requirements:

• Bachelor’s degree or equivalent industry experience preferred.
• 2-4 years’ Specialty Pharmacy, PBM, Reimbursement hub, or other pharmacy-related experience.
• Proficient with Microsoft Office.
• Able and willing to travel up to 20%.
• Strong interpersonal skills.
• Attention to detail.
• Exceptional follow-up and follow-through.
• Excellent communication skills, written and oral.
• Presentation skills a plus.
• Physical Demands:
• Requires sitting, standing, and occasional light lifting.

Physical Demands:
Requires sitting, standing, and occasional light lifting.

he Perks of Joining Our Team:

We believe in taking care of our team.  You'll enjoy a comprehensive benefits package designed to support your well-being and financial future:

• Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance.
• Time to Recharge: Paid vacation and holiday pay.
• Focus on Your Wellness: We offer a robust Employee Wellness Program.
• Invest in Your Future: 401(k) with a company match.
• Support System: Employee Assistance Program provides confidential support and counseling.
• Get Rewarded for Referring Great People:  Employee referral program.

Ready to start your rewarding journey with us? Apply today!

ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com. 

ProCare Rx is an Equal Opportunity Employer