Pharmacy Benefit Technician

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Remote WI Location: Remote WI Address: Remote WI Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: 18.00 - 29.00

Job Summary Responsible for following policies and procedures set within the pharmacy department to ensure that Members obtain appropriate medications in a timely, cost-effective, and efficient manner. Requires use of and proficiency in multiple computer programs. This job involves a significant amount of time on the telephone handling calls from Members, pharmacies, and providers concerning pharmacy issues such as coverage, prior authorization, step therapy, networks, overrides, and denial rationale.

• Review incoming prior authorization requests and contact providers offices, pharmacies, prior authorization departments, or Members depending on where the request originates to clarify the intent of the prior authorization and identify any potential missing information.
• Enter prior authorizations and formulary exception requests into referral forms.
• Review Plan policy to determine which requests need to be sent on the clinical pharmacist team for review.
• Will complete initial and benefit denial letters.
• Serve as a liaison with the pharmacy benefit manager (PBM) in regards to pharmaceutical questions or issues that arise.
• Serve as a resource for other departments within the health plan.
• Meet and maintain all benchmark stats: prior authorizations, medical claims reviews, phone approval/denial letters, and CRM volume while holding this position.

Qualifications

• Pharmacy technicians must have a minimum of a high school diploma or equivalent.
• Experience with inpatient and retail pharmacy utilization as well as a broad knowledge of pharmacy practice is preferred but not required.
• Familiarity with computers and ability to work with multiple programs at the same time is required. The ability to work with multiple software programs concurrently allows a Pharmacy Benefits Technician to deliver the most accurate information to the Member or provider in a timely fashion.
• Must have excellent oral and auditory skills for productive interoffice dialogue and Member or provider interactions.
• Must be nationally certified (CPhT designation) either through the Pharmacy Technician Certification Board (PTCB) or the National Healthcare Association (NHA).

Certification and Registration Requirements (South Dakota)

• South Dakota Registration is required within 30 days from the date of hire.
• Technicians registered with South Dakota Board of Pharmacy after July 1, 2014, will be registered as a "technician-in-training" and will have two years to complete training, education, and national certification through the Pharmacy Technician Certification Board (PTCB). Failure to obtain National Certification within two years of registering as a "technician-in-training" will result in termination of position.
• Technicians registered with the South Dakota Board of Pharmacy after July 1, 2011, will be required to obtain National Certification through the Pharmacy Technician Certification Board by July 1, 2014. Failure to obtain National Certification will result in termination of position.
• Technicians registered with South Dakota Board of Pharmacy before July 1, 2011, will be grandfathered in and not require national certification through Pharmacy Technician Certification Board.

Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401k retirement plan
• Work/life balance benefits
• A generous time off package to maintain a healthy home-work balance.

For more information about Total Rewards visit: https://sanfordcareers.com/benefits

Sanford is an EEO/AA Employer. MF/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talents@sanfordhealth.org.

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0253956 Job Function: Health Plan Featured: No