Pharmacy Cashier

Northern NV HIV Outpatient PR

Reno, NV

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JOB DETAILS

SALARY

$20–$22.20 Per Hour

SKILLS

Behavioral Health, Communication Skills, Customer Support/Service, English Language, Healthcare, Healthcare Providers, Information/Data Security (InfoSec), Medications, Multilingual, Operational Support, Operations, Patient Education, Pharmacy, Point of Sale (POS) Systems, Reconciliation, Record Keeping, Regulatory Compliance, Retail, Sales, Service Delivery, Spanish Language, Telephone Skills, Time Management, Training/Teaching, Utilization Review Accreditation Commission (URAC)

LOCATION

Reno, NV

POSTED

3 days ago

POSITION:Pharmacy Cashier
SCHEDULE: Part Time
LOCATION: Reno, NV 89434
SALARY: $20 to $22.20 per hour DOE
TO APPLY:
Direct Link:https://apply.appone.com/job/6a21baa3480819f4e2994ad8
Careers Page-https://www.nnhopes.org/about/careers/
Please note, employers may close jobs on the website at any time.
SUMMARY:
The Pharmacy Cashier supports the HOPES mission by providing accurate, efficient, and patient-centered front-end pharmacy services that ensure safe, timely access to medications. This role contributes to a seamless patient experience while upholding regulatory, URAC, and 340B compliance standards to promote quality care and improved health outcomes.
Northern Nevada HOPES is a Federally Qualified Health Center and Patient Centered Medical Home
MINIMUM/PREFERRED REQUIREMENTS:
High school diploma or equivalent required.
Strong customer service and communication skills required.
Ability to accurately handle cash and operate point-of-sale systems required.
Ability to maintain confidentiality and handle protected health information required.
Experience working in a healthcare or retail environment preferred.
Knowledge of pharmacy workflows or preferred.
Bilingual English/Spanish preferred.
* Due to real and potential conflicts of interest that exist when HOPES Behavioral Health providers render services to their coworkers, it is HOPES' policy (Policy HR0005) that HOPES employees may not access HOPES Behavioral Health Services. For the same reason, current Behavioral Health patients/clients cannot be employed by HOPES. Accordingly, you hereby acknowledge and understand that if you are receiving services from a HOPES Behavioral Health provider at the time you are offered and accept employment with HOPES, you have the option of rescinding your acceptance of employment or finding a new behavioral health provider outside of HOPES before starting employment with HOPES.*
We are a Drug-Free Workplace and utilize E-Verify to confirm work eligibility.

JOB RESPONSIBILITIES/DUTIES:
The Pharmacy Cashier supports daily pharmacy operations by managing point-of-sale transactions, coordinating prescription pick-up, and maintaining accurate records to ensure safe and efficient medication access. This role enhances the patient experience while supporting compliance with URAC standards and 340B program workflows through accurate service delivery and effective communication.
Greet and assist patients and caregivers in person and by phone in a professional, courteous, and timely manner.
Answer incoming calls and appropriately route refill requests, questions, and issues.
Provide basic education on pharmacy services, processes, and expectations.
Maintain professional, respectful interactions and assist in resolving patient concerns or service issues.
Verify patient identity using two identifiers prior to prescription pick-up.
Ensure prescriptions are released to the correct patient and escalate discrepancies immediately.
Notify pharmacist of counseling needs or patient refusal of counseling.
Accurately process point-of-sale (POS) transactions (cash, credit, debit, and check).
Maintain accurate cash drawer balances and reconcile discrepancies.
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About the Company

Northern NV HIV Outpatient PR

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