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Skills
Billingunmatched
Card Processingunmatched
Communication Skillsunmatched
Conflict Resolutionunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Diversityunmatched
English Languageunmatched
Long-Term Careunmatched
Mathematicsunmatched
Medical Officeunmatched
Medical Recordsunmatched
Medical Treatmentunmatched
Medicationsunmatched
Nursingunmatched
Pharmacyunmatched
Process Improvementunmatched
Retailunmatched
Salesunmatched
Secondary Schoolunmatched
Shelf Displayunmatched
Time Managementunmatched
Transaction Processing/Managementunmatched
Description
Responsibilities/Job Description:
Location: Fairview Clinics - North Branch, North Branch MN
Hours: 80 hours bi-weekly
Schedule: day/evening, one weekend per month
The Pharmacy Clerk will provide customer service, handle cash register transactions, receive patient prescriptions, merchandise and ensure adequate stock for the over-the-counter area, unpack/verify stock-to-invoices and help maintain the pharmacy in proper order.
Responsibilities
Handle cash register transactions and accurately enter sales information into cash registers.
Prepare cash drawer reports daily according to department polices and procedures.
Provide accurate and timely assistance to customers.
Manage credit card transactions.
Refer patients/customers to pharmacist when appropriate.
Assist customers with prescriptions and/or other products.
Complete special orders to meet customer needs.
Demonstrate ability to respond to customer/co-worker questions or concerns in an appropriate and customer-focused manner.
Receive prescriptions from patients and record the proper patient information following department policies and procedures.
Ensure the correct medication, supplies and equipment are received by the patient.
Deliver items to patients, physician’s offices, nursing stations, long term care facilities, and other areas as assigned.
Package and mail/UPS/Quicksilver items appropriately.
Manage prescription signature log.
Order, receive, price and put stock into inventory.
Display products in the store to be visually pleasing.
Ensure each product has a POS shelf label.
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
Demonstrates Commitment to Customers
Is aware of different customer needs/desires.
Takes action to meet customer needs/desires with respect to customer diversity.
Helps improve processes to meet customer needs.
Suggests and acts on ideas to improve overall customer service.
Respects confidentiality and shares information with only those that need to know
Demonstrates Commitment to Fellow Employees
Seeks to understand and value differences between employees.
Treats other employees with dignity and respect.
Demonstrates open, honest communication and behavior.
Resolves conflict in a positive manner.
Contributes to the productivity of the workgroup.
Demonstrates Commitment to Fairview
Lives the values of dignity, integrity, service and compassion.