Pharmacy Configuration Services Analyst

HealthPartners is hiring a Pharmacy Configurations Service Analyst.

Provide support to the Pharmacy Administration department including:

• Development and support of moderate to complex pharmacy plan design set up for HealthPartners members.
• Assist in pharmacy benefit administration including working with network management and monitoring, research and answering questions to support Sales and Marketing as well as the Pharmacy Customer Service partners.
• Coordinate group benefit relationships with the Pharmacy Benefit Manager (PBM) including, but not limited to, benefit creation, claims analysis and network management.
• Using knowledge of Pharmacy, combined with an understanding of data and reporting structures available, ensures that data is reported consistently and accurately when requested by departmental leadership.
• Support of applications by participating in design of system specifications, testing, development of resource materials, and serving as a resource to business areas for process issues and troubleshooting.
• Maintain a working knowledge of essential databases and applications including key definitions, relational structure as well as significant coding systems.
• Maintain a thorough and comprehensive understanding of state and federal requirements (statutory and regulatory) and accreditation standards for all lines of business (Commercial, Exchange, State Public Programs, and Medicare).
• When problems are identified, assist with corrective action plan documentation and issue resolution.

ACCOUNTABILITIES: (Key roles, responsibilities & functions for this position)

(For supervisory position -- indicate positions/departments supervised)

• Develops understanding for pharmacy plan designs

• Interprets and evaluates unique, specific and complex pharmacy benefit designs

• Integrates pharmacy benefits with various internal departments for claims processing: Formulary administration, Specialty program management, Membership Accounting, Product & Market Innovations, Contracts & Benefits, Medical Claims

• Supports implementation of P&T Committee coverage decisions, including PBM set-up, drug list implementation and maintenance of pharmacy clinical programs.

• Creates and coordinates accurate pharmacy benefit set up with PBM

• Communicates and documents benefit design and coverage intent to the PBM

• Tracks and maintains pharmacy benefits through databases, spreadsheets, and matrixes

• Reviews final benefit design for accuracy through claims analysis

• Knowledge of information data transfers with PBM

• Attends appropriate meetings as needed

• Assists in monitoring the performance of the PBM

• Reporting and Documentation

• Develop and maintain essential reports in order to produce routine and ad hoc reports to ensure timely and accurate dissemination of information

• Provide appropriate written and verbal communication to team members, managers and customers regarding issue identification and resolution

• Maintains accuracy and confidentiality of data

• Process Development

• Maintains accuracy and confidentiality of documentation

• Proactively identify and address data quality issues

• Suggest alternative strategies as appropriate

• Assists in the creation of policy and procedures

• Demonstrates HealthPartners core values: Passion, Integrity, Teamwork and Respect

• Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for person growth and development

• Maintain confidentiality of information with the utmost rigor in accordance with HealthPartners corporate policies

• Supports Pharmacy Compliance Activities

• Performs other duties as assigned

REQUIRED QUALIFICATIONS: (Minimum qualifications needed for this position)

• Bachelor's Degree in Health Care Administration, Business, or related field OR at least five years of experience in pharmacy claims processing, benefits, and management.
• Two years experience in pharmacy claims processing, benefits, management, contract implementation, or related experience.
• Strong computer skills with Microsoft Excel, Word, Access or related applications.
• Exceptional analytical skills
• Strong problem-solving skills
• Excellent oral and written communication skills

PREFERRED QUALIFICATIONS:

• Medicare Part D, Medicaid and Exchange experience
• Knowledge of HealthPartners systems

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health

As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.