Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
High School Diploma or GED
1 year or more of Pharmacy Tech experience
Pharmacy Technician Certification
Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to lead a high performing pharmacy team
Self-motivated, able to organize, prioritize, plan and meet deadlines
Desired
1 year or more of previous experience in a management or supervisory role
Support company health and wellness initiatives
Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations
Must be willing and able to adequately perform all essential job functions and tasks of a Pharmacy Senior Certified Technician
Maintain a current state registration, certification, or license depending on state requirements
Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
Train and mentor new hire technician day-to-day training and support for pharmacy associates
Encourage, monitor and assist new techs through the technician training program
Ensure execution of department standards by leading by example and delegating as necessary
Serve as the primary representative for store-wide meetings/huddles
Help create and manage scheduling and station rotation for the hourly staff per labor forecasts
Complete the PIC Assistant process walk
Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation
Act as pharmacy safety subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate
Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist
Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Support company health and wellness initiatives
Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations
Must be willing and able to adequately perform all essential job functions and tasks of a Pharmacy Senior Certified Technician
Maintain a current state registration, certification, or license depending on state requirements
Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
Train and mentor new hire technician day-to-day training and support for pharmacy associates
Encourage, monitor and assist new techs through the technician training program
Ensure execution of department standards by leading by example and delegating as necessary
Serve as the primary representative for store-wide meetings/huddles
Help create and manage scheduling and station rotation for the hourly staff per labor forecasts
Complete the PIC Assistant process walk
Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation
Act as pharmacy safety subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate
Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist
Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Numbers & Facts
Location
Roseville, MI
Skills
Adjudicationunmatched
Business-to-Business (B2B)unmatched
Certified Pharmacy Technician (CPhT)unmatched
Coachingunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Diversityunmatched
Establish Prioritiesunmatched
Federal Laws and Regulationsunmatched
Forecastingunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
High School Diplomaunmatched
Inventory Managementunmatched
Mentoringunmatched
Pharmacyunmatched
Physical Inventoryunmatched
Pricingunmatched
Regulationsunmatched
Retail Managementunmatched
Returns Processingunmatched
Sanitationunmatched
Schedule Developmentunmatched
State Laws and Regulationsunmatched
Time Managementunmatched
Training Programunmatched
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