Pharmacy Liaison

Pharmacy Liaison in Danbury, CT, United States

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Pharmacy Liaison Location: Danbury, CT, United States Salary Range: $19.54 - $37.94 Work Type: Full-Time Standard Hours: 40 FTE: Non-Exempt Work Schedule: Day 8 Work Shift: Monday - Friday, 8 hour shifts between the hours of 8am to 6pm Date Posted: Mar 13, 2026

Share Apply Now See whats possible in our system of care Nuvance Health extends from New Yorks Hudson Valley to western Connecticut. Our team of more than 15,000 caregivers delivers compassionate care through seven community hospitals, primary care and specialty practice locations, outpatient settings, home care services, and telehealth visits. With strong hearts and open minds, were pushing past boundaries and challenging the expected all in the name of possibility. As we journey forward, we are guided by our values: personal, imaginative, agile, and connected. Our curiosity is opening new pathways and creating new advancements in healthcare for all.

Description Summary The Pharmacy Liaison is primarily responsible for providing support to the Ambulatory Care Pharmacy and Value-Based performance teams as it relates to medication-related patient needs. This position may be responsible for a variety of duties including:

• Patient outreach to schedule appointments
• Patient outreach for medication adherence support
• Using payor and internal data to identify patients with medication-related needs
• Processing medication refills according to protocols
• Providing customer service
• Communicating with providers and office staff in person and via the EMR
• Documenting in the EMR medication prior authorization assistance
• Working with patients and health care teams for patient medication assistance guidance
• Other duties as assigned

The Pharmacy Liaison is responsible for compliance with all HIPAA regulations and is always responsible for creating a positive impression with patients, family members, and internal or external coworkers or contacts.

Responsibilities

• Manage offices electronic prescription pools, assisting in the processing and proposing of medication refills according to protocols
• Reviewing patient chart records for pertinent information as it is related to medication refills
• Facilitates a high level of customer/patient service by working with patients for medication assistance guidance, including communicating with patients about refill status, provider appointments, adherence, PAP programs, etc.
• Communicating and collaborating with providers and office staff in person and via the EMR
• Conducts Pharmacy benefit checks at the providers requests
• Obtains prior authorizations from intermediaries and payers, including managed care companies, insurance companies, or others as appropriate
• Ensures completion of activities that maximize revenue capture for high-cost medications
• Maintains thorough documentation within the EMR for medication prior authorization assistance request, prescription confirmation, and other data by facility
• Supports supervising Pharmacists
• Maintains compliance with all pertinent regulations and laws, HIPAA, Board of Pharmacy, etc
• Assists with general resource support as needed
• Provides cross-coverage to colleagues as needed
• Attends and participates in appropriate medication practice and pharmacy resource specific meetings
• Maintains and Models Nuvance Health Values
• Demonstrates regular, reliable, and predictable attendance
• Performs other duties as required

Other Information

• Registered Pharmacy Technician
• High School Diploma
• Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA) within 6 months of hire
• 1 year experience as a Pharmacy Tech or similar healthcare position preferred
• Working Conditions: Manual, Some manual skills, motor coord & finger dexterity
• Occupational: Little or no potential for occupational risk
• Physical Effort: Sedentary, light effort. May exert up to 10 lbs. force
• Physical Environment: Generally pleasant working conditions

Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team members base salary and/or rate, several factors may be considered as applicable, e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity.

Share Apply Now Similar Jobs We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State, or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact 203-739-7330 for reasonable accommodation requests only. Please provide all information requested to ensure that you are considered for current or future opportunities.

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