Pharmacy Manager

ApplyJob TypeFull-time

Description Nature of Position: Under the supervision of the Director of Pharmacy, the Pharmacy Manager oversees the FQHC operations and management for a particular pharmacy for which they are assigned. The Pharmacy Manager will foster a culture of compliance, patient-centered care, and organizational mission alignment, while serving as the leader for the staff pharmacists, pharmacy technicians, and delivery drivers at the pharmacy for which they supervise.

Pharmacy Manager Duties ------------------------

• Oversee all daily pharmacy operations in alignment with FQHC policies, HRSA expectations, and applicable state/federal laws.
• Maintain efficient workflows for prescription processing, clinical services, and 340B pharmacy inventory.
• Ensure proper segregation of 340B, and non-340B transactions to prevent diversion and duplicate discounts.
• Recruit, hire, train, and develop pharmacy staff to support mission-driven FQHC operations.
• Create staff schedules ensuring adequate coverage for dispensing, clinical services, and 340B-related workflow.
• Work closely with the Director of Pharmacy to conduct performance evaluations, competency assessments, and ongoing staff training for 340B rules, HIPAA, and compliance.
• Collaborate with FQHC medical, behavioral health, and dental providers to support integrated, team-based care.
• Ensure proper documentation for UDS reporting, quality metrics, and value-based care programs.
• Work closely with the Director of Pharmacy to ensure adherence to all HRSA, 340B, Board of Pharmacy, DEA, FDA, CMS, Medicaid, OSHA, and HIPAA requirements.
• Maintain accurate and complete records for controlled substances, temperature logs, recalls, waste, and inventory documentation.
• Oversee compliance with USP standards when applicable.
• Stay current with changes to 340B regulations, and covered entity requirements.
• Maintain adherence to approved company policies and procedures in compliance with state and federal guidelines.
• Ensure accurate third-party billing, resolution of rejections, and compliance with Medicaid carve-in/carve-out policies.
• Manage purchasing, inventory returns, shrinkage control, and cost-effective procurement using 340B, and WAC accounts.
• Provide leadership reporting on KPIs, audit findings, prescribing trends, and pharmacy revenue performance.
• Ensure ethical and secure handling of controlled substances and 340B inventory.
• Maintain physical security of the pharmacy, including alarms, safes, cameras, and secure storage.
• Train staff on emergency procedures and hazardous drug handling.
• Provide excellent patient service, resolve escalated concerns, and promote health equity aligned with FQHC mission.
• Educate patients on affordable medication access programs, including 340B pricing options when appropriate.
• Build strong relationships with pharmacy staff and provide leadership and mentorship as needed.

Requirements ------------

• Education, Experience, and Licensing Requirements:
• College degree from an accredited college of pharmacy.
• Must have and maintain a current license from the State Board of Pharmacy.
• Previous pharmacy management experience preferred but not required.
• Training Requirements:
• CPR Certification
• Fraud, Waste, Abuse Training
• HIPAA Compliance
• OSHA Compliance
• New Employee Orientation
• Annual Training Reviews
• Core Competencies
• Apexus 340B University
• Other trainings as needed to meet the needs of the organization

Knowledge --------

• Thorough knowledge and application of the state and federal laws that govern the use of prescriptions and controlled substances.
• Working knowledge of the 340B drug program and how it relates to patients who have financial difficulty in regards to medication.
• Excellent customer service skills including a positive attitude, friendly demeanor, calm voice, and patience.
• Organized and able to organize work areas so others can find necessary documents.
• Respects the confidentiality of information obtained through the position.
• Working knowledge of company safety procedures.
• Willingly assists with special projects and other duties as assigned.

Physical Requirements -------------------

• Lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity.
• Specific vision abilities required by the job include close vision and the ability to adjust focus.
• Generally, the job requires prolonged periods of standing or walking, some periods of being seated.

Salary Description -----------------

Negotiable