Pharmacy Operations Director

Job Title: Pharmacy Operations Director

Job Description

The Pharmacy Operations Director oversees and owns all operational aspects of a high-volume clinic pharmacy, ensuring optimal performance of people, processes, and systems. This leader maintains full compliance with state and federal regulations, sustains ACHC specialty accreditation, and aligns day-to-day operations with the organization's mission to improve healthcare access and outcomes in the community. The role manages a team of pharmacists and pharmacy technicians, reports to the Chief Pharmacy Officer, and serves as the public face of the pharmacy at local events.

Responsibilities

• Oversee all operational aspects of the pharmacy to ensure safe, efficient, and compliant delivery of pharmacy services.
• Lead, mentor, and manage a team of 3 staff pharmacists and 7 pharmacy technicians, fostering a high-performance, collaborative culture.
• Own outcomes related to people, processes, and systems, continuously improving workflow efficiency and service quality.
• Ensure full compliance with all applicable state and federal pharmacy regulations and standards.
• Maintain and uphold ACHC specialty accreditation and ensure adherence to all accreditation requirements.
• Manage and optimize 340B pharmacy inventory, ensuring accurate tracking, cost-effective purchasing, and appropriate utilization.
• Oversee profit and loss management for the pharmacy, including monitoring financial performance and identifying opportunities for improvement.
• Calculate and interpret EBITDA and other key financial metrics to drive data-informed operational decisions.
• Develop and implement performance improvement initiatives to enhance operational efficiency, financial results, and patient outcomes.
• Collaborate with leadership to align pharmacy operations with organizational strategies and community health goals.
• Ensure consistent adherence to deadlines and timely completion of operational, regulatory, and financial tasks.
• Serve as the primary operational contact for accreditation-related activities and audits, including ACHC and URAC processes as applicable.
• Utilize pharmacy management software, including QS1 and related systems, to support billing, dispensing, and operational reporting.
• Represent the pharmacy as its public face at local events and within the community, building strong relationships with stakeholders.
• Visit local pharmacies on an as-needed basis to support operational needs and strengthen community and professional partnerships.
• Promote and model strong cultural competency in all aspects of patient care, team leadership, and community engagement.

Essential Skills

• Active Pharmacist license in the state of Florida.
• PharmD degree.
• BS/BA degree required, preferably in Business, Healthcare Administration, Operations Management, Supply Chain, or Logistics.
• 10 years of pharmacy experience, including specialty pharmacy and experience with specialty medications.
• 10 years of leadership and/or operations experience within a pharmacy setting.
• Required prior experience with pharmacy ACHC or URAC accreditation processes.
• Pharmacist must be ACHC accredited.
• Demonstrated 340B pharmacy inventory management experience.
• Strong business and entrepreneurial skills with a commercial mentality.
• Proven ability to manage profit and loss statements and calculate EBITDA.
• Experience driving pharmacy performance improvement initiatives.
• Strong commitment to meeting deadlines and delivering on operational objectives.
• High level of cultural competency in working with diverse patients, staff, and community partners.
• Willingness and ability to visit local pharmacies on an as-needed basis.

Additional Skills & Qualifications

• Preferred prior utilization of QS1 pharmacy software, including instafill billing (training available).
• Preferred prior experience with pharmacy ACHC accreditation beyond the minimum requirements.
• Preferred prior experience with additional pharmacy-related software systems.
• Strong communication and interpersonal skills to effectively lead teams and represent the pharmacy at local events.
• Demonstrated ability to align operational decisions with organizational mission and community health goals.

Work Environment

This role is 100% onsite in a high-volume, fast-paced clinic pharmacy located in Oakland Park, FL. The work environment involves managing complex specialty pharmacy operations, 340B inventory, and accreditation requirements while collaborating closely with clinical and administrative teams. The standard schedule is Monday through Friday during clinic hours, with occasional Saturday shifts from 8:00 a.m. to 2:00 p.m. Team members work with modern pharmacy management systems, including QS1 and related technologies, in a setting that emphasizes accuracy, efficiency, and patient-centered care. The organization offers a comprehensive benefits package, including medical, dental, and vision coverage; FSA plans; supplemental benefits; employer-funded short-term disability, long-term disability, and basic life insurance; and employee-funded voluntary life, accident, hospital, and critical illness coverage. Paid time off includes 100 hours of PTO accrued in the first year with increased accrual at year five, plus 40 hours of sick time available from day one. A 5% 401(k) match is provided annually. The role offers annual merit increases of approximately 4% year over year and an annual bonus opportunity of 10-12% of salary, along with additional bonuses at 90 and 180 days, making it an attractive opportunity for a results-driven pharmacy leader.

Job Type & Location

This is a Permanent position based out of Oakland Park, FL.

Pay and Benefits

The pay range for this position is $160000.00 - $185000.00/yr.

See AM for full benefits guide. Summary: Medical, Dental & Vision, FSA plans plus supplemental benefits, etc. STD & LTD & Basic Life are 100% employer funded Voluntary Life, Accident, Hospital, and Critical Illness are 100% employee funded

Workplace Type

This is a fully onsite position in Oakland Park,FL.

Application Deadline

This position is anticipated to close on Jun 30, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.