Pharmacy Prior Authorization Technician - MED

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

• THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*

The Idaho Department of Health and Welfare's Division of Medicaid is seeking a detail‑oriented, customer‑focused professional to join our pharmacy team. In this role, you'll support Idahoans by helping ensure they receive safe, timely access to the medications they need. This position offers a dependable Monday thru Friday 8am-5pm schedule.

As a Pharmacy Prior Authorization Technician, you will review pharmacy data, perform accurate data entry, and deliver exceptional customer service as part of the prior authorization process. Your work will directly support pharmacists, providers, and members across the state. This position is located in Boise.

We're looking for someone who brings strong communication skills, thrives in a collaborative environment, and is eligible for registration with the Idaho Board of Pharmacy as a pharmacy technician.

The Idaho Department of Health & Welfare is a drug-free workplace. Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employment drug test.

This position may be eligible for limited telework after successful completion of probation and necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit at retirement. 11 paid holidays
• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• Paid parental leave
• Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Additional perks and discounts available through medical provider
• Public Service Loan Forgiveness (PSLF) Eligibility
• Employee assistance program

Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EXAMPLE OF DUTIES:

• Provides service to callers and technical assistance to participants, doctors, and pharmacies.
• Conducts initial review, screening, and processing of (prior authorization) pharmacy requests.
• Prepares informational and related records and reports to ensure accurate data and system compliance with policies and regulations.
• Explains policies and procedures to providers, clients, and staff.
• Enters and modifies pharmaceutical data in system and forms.
• Research drug related information.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Good knowledge of medical and pharmaceutical terms and abbreviations. Typically gained by at least one year experience in a pharmaceutical setting as a pharmacy assistant or equivalent OR completion of a formal pharmacy technician school or similar formal training that would have provided this knowledge.
• Good knowledge of the control and distribution of pharmaceuticals. Typically gained by at least one year experience working with the control and distribution of pharmaceuticals OR completion of pharmacy technician school.
• Some knowledge of pharmacy inventory control methods and procedures. Typically gained by completion of a pharmacy inventory control course such as in pharmacy technician school OR at least one year experience performing inventory control work in a pharmacy.
• Some knowledge of the metric system of weights and measures. Typically gained by completing a class in high school or pharmacy education, which provided knowledge to be familiar with system of weights and measures.
• Experience entering and retrieving data on a computer. Typically gained by at least one year in a work environment.
• Experience applying and explaining policies. Typically gained by at least one year in a work environment.
• Experience composing written statements and proofreading correspondence. Typically gained by at least one year in a work environment.
• Skill in typing/keyboarding at a minimum of 45 words per minute.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

• Nationally Registered Certified Pharmacy Technician. Typically gained by completion of national exam.
• Pharmaceutical knowledge. Typically gained by at least one year of relevant experience work in pharmacy.
• Excellent customer service skills and experience. Typically gained by at least one year of work in a customer service driven capacity.

Learn About a Career with DHW

If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa.

• PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 11:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: dhwjobs@dhw.idaho.gov

PHONE: (208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.