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Pharmacy Sales Clerk - Per Diem (Sacred Heart Campus)

St. Luke's University Health Network

Allentown, PA

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JOB DETAILS
SKILLS
Billing Records, Credit Cards, Credit Processing, Customer Support/Service, Healthcare, Healthcare Providers, Legal, Mail Services, Medications, Nursing, Order Picking/Packing, Patient Care Authorizations, Payroll Tax, Pharmacy, Prescription Drugs, Regulations, Retail Operations, Returns Processing, Sales, Shipping/Receiving, Telephone Skills, Transaction Processing/Management
LOCATION
Allentown, PA
POSTED
11 days ago


St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Pharmacy Support Associate completes customer transactions at the cash register and assists staff with the day to day operations of the Retail Pharmacy. This individual is responsible for providing excellent customer service to Homestar Pharmacy customers.

JOB DUTIES AND RESPONSIBILITIES:

  • Greets, engages, and assists customers in a friendly and efficient manner. Answers phones.  Refers patient requests and questions to licensed pharmacy staff.
  • Verifies customers’ identity before providing medications. Maintains confidentiality of prescription and patient identity.  Verifies and bags and prescriptions appropriately.
  • Verifies allergies are documented in pharmacy software. Asks patients to list allergies per policy.
  • Enters all purchases through cash register under designated ID.  Enters employee transactions and applicable discounts per policy.  Provides a customer receipt for each sale.
  • Processes cash, credit card, and employee payroll deduction transactions.  Verifies accurate billing to correct SLUHN employee. Maintains receipts of transactions per policy.
  • Files prescriptions in accordance with law and regulation and pharmacy policy.
  • Maintains appropriate logs (ex. Pseudoephedrine based products) as applicable.
  • Runs scheduled reports and places reminder calls to patients who have not picked up prescriptions.  Returns prescriptions that have not been picked up to stock per policy under direction of pharmacist.
  • Organizes Will Call area. Removes prescriptions to be returned to stock.
  • Processes transactions and prepares medications for employee remote or mail delivery service. For remote delivery, places in appropriate tote to designated facility and completes delivery log accurately. For mail delivery, places in envelope and verifies employee address. Orders and maintains adequate shipping supplies and postage.
  • Completes inventory counts and orders merchandise based on the results, including branded merchandise.
  • Checks in all wholesaler orders and report shortages to Manager.
  • Stocks pharmacy shelves and end-caps with merchandise, ensuring merchandise on the shelves is within date.  Removes all outdated drugs and processes through outdate return company.  Restocks pharmacy supplies.
  • Maintains the cleanliness and organization of the pharmacy including personal work area. 
  • Places and removes appropriate signage related to sale items in store.
  • Follows “End of Day” procedures to assure all required end of day policies are performed efficiently and consistently.

PHYSICAL AND SENSORY REQUIREMENTS:

  • Walking and standing for up to eight hours per day and up to three consecutive hours; Continuously fingering; Frequent handling; Grasping and twisting; Frequently lifting and carrying up to 35 pounds; Frequent, continuous stair climbing and decent while carrying up to 35 pounds; Periodically, extended walking; Occasionally pushing and pulling up to 200 pounds; Frequently stooping and bending; Repetitively looking up; Occasionally crouching; Continuously reaching above shoulder level; Frequent neck bending; Hearing as it relates to normal conversation, high and low frequency; Seeing as it relates to general vision, near vision, far vision, color vision and peripheral vision.

EDUCATION:

Required:  High school diploma.

TRAINING AND EXPERIENCE:

Required:  Successful completion of on-the-job training in each area of the Department within the first six months of employment.

Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's!!







About the Company

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St. Luke's University Health Network

St. Luke's University Health Network is a regional network of hospitals, physicians and other related organizations providing care primarily in Lehigh, Northampton, Monroe, Carbon, Schuylkill, Bucks, Montgomery and Berks counties in Pennsylvania and Warren County in New Jersey.

The Network provides services at more than 150 sites. St. Luke's University Health Network is comprised of six hospital sites. The Network includes:

  • More than 80 owned physician-practice sites
  • 300 employed primary care/specialist physicians
  • Various outpatient testing and service facilities
  • Home health
  • Hospice services (inpatient and outpatient)
  • Largest ambulance provider in Bucks County and second largest in Lehigh County
  • Other related organizations
  • 57,500+ annual admissions
  • 195,000 annual emergency room visits
  • 1,325 physicians on the Medical Staff (96 percent board-certified)
  • 8,600+ employees
  • More than 1,350 volunteers

Areas of exceptional medical expertise include:

  • Level 1 Adult Trauma Center: fully accredited by Pennsylvania Trauma Systems Foundation; 2,400+ annual trauma cases; St. Luke's 1.75 percent mortality rate represents top decile performance, significantly better than peer group as measured by National Trauma Data Bank of the American College of Surgeons; aeromedical transport services
  • Oncology: first and only cancer program in Pennsylvania to receive American College of Surgeons' highest quality recognition for three consecutive years; only Pennsylvania program to receive award in 2010; region's only fellowship-trained surgical oncologists; advanced programs for melanoma (internationally recognized melanoma investigator), lung, breast, prostate, gynecologic and gastrointestinal cancers and tumors of the brain and spine
  • Cardiology and Cardiovascular Surgery: multiple-year recipient of highest rating for cardiac bypass surgery, represents top decile performance achieved by only 10 percent of U.S. hospitals (Society for Thoracic Surgery); region's first Joint Commission certified Heart Failure Program; comprehensive surgical services excluding heart transplants
  • Neuroscience: accredited Stroke Center; additional Centers of Excellence include: Balance Center, Headache Center, Memory Disorders Center, Multiple Sclerosis Center, Sleep Disorders Center
  • Orthopaedics: advanced expertise in total joint replacement and reconstruction, computer-assisted minimally invasive surgery, primary and reconstructive surgery of the spine, sports injuries, diseases and conditions of the hand and elbow, traumatic injuries
  • Women's/Children's Health: high-risk pregnancy; the region’s busiest obstetrical service; two neonatal intensive care units; pediatric specialty care provided by St. Christopher's Hospital for Children.
  • Robotic/Minimally Invasive Surgery: one of the nation's most experienced robotic surgical teams
  • Radiology: designated international General Electric Healthcare Show Site for imaging technology; designated Breast Imaging Center of Excellence by American College of Radiology
  • Bariatric Surgery: designated Center of Excellence by American Society for Metabolic and Bariatric Surgery and Surgical Review Corporation

St. Luke's offers an exceptional benefit plan for employees. Our values are reflected in all we do for patients, each other and the community:

Pride - We take pride in our accomplishments and in our organization.

Caring - We show consideration for others and their feelings. We treat others as we want to be treated.

Respect - We recognize the value, diversity and importance of each other, those we serve and the organization.

Accountability - We are responsible to make decisions and solve problems in a timely and effective manner.

Flexibility - We adapt to the changing needs and expectations of those we serve.

Teamwork - We work together to improve quality.

The mission of St. Luke's University Health Network is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Healthcare Services

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