Pharmacy Service Associate

Job Responsibilities:

• • Answer Inbound calls to the Pharmacy

  • • Communicate with Patients regarding their medication orders, including verifying order status

    • • Respond to requests and communicate with Center staff regarding patient medication orders

      • • Assists with stocking and inventory tasks

        • • Place medication refill order in computerized system at patient request

          • • Submit request for special orders as needed

            • • Track medication packages in various vendor systems such as UPS

              • • Research order status and delivery at patient or center request

                • • Inactivate patient accounts in computerized system

                  • • Process patient address changes, ensuring accurate address information
                      

                    
                    
                    

                    • • Strong verbal and written communication in order to successfully operate phones and computers

                      • • Problem solving skills

                        • • Proficiency in Microsoft Office applications

                          • • Adequate typing skills (typically 30-40 wpm)

                            • • Ability to successfully complete Pharmacy Technician Training program and obtain Pharmacy Technician Registration within required timeframe

                              Education and Experience:

                              • • Graduate from an accredited high school or equivalent

                                • • Minimum of one-year clerical/office experience

                    
                    
                    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled