Administrative Skills, Calendar Management, Cardiology, Certified Pharmacy Technician (CPhT), Claims Processing, Communication Skills, Dental Insurance, Detail Oriented, Flexible Spending Accounts, Formulary, Healthcare Providers, High School Diploma, Insurance, Insurance Claims, Medical Records, Medications, Patient Assessment, Patient Care, Patient Education, Pharmacy, Quality Assurance, Reconciliation, Regulations, Standard Operating Procedures (SOP), Telephone Skills, Time Management, Voice Mail
Capital Cardiology Associates is seeking an experienced, full-time Pharmacy Technician to join our team. The primary purpose of this clinical position is to serve as a key member of the team, providing essential support for patient care, administrative functions, and quality assurance.
Essential responsibilities include but are not limited to:
- Triage tasks (refills, issues, drug info) and make referrals.
- Outreach, follow-up calls, and respond to patient messages.
- Ensure timely task resolution, escalate urgent issues.
- Collect and track patient data (e.g., weight, adherence).
- Initiate medication reconciliation when needed.
- Assist with insurance formulary info, appeals, and prior authorizations.
- Help patients access affordable medications and complete assistance forms.
- Prepare patient education materials and conduct screenings as needed.
- Monitor voicemail and coordinate team tasks.
- Schedule appointments and print medication lists weekly.
- Assist with SOP development and revision.
- Support quality assurance efforts (data review and improvement).
- Document patient info in medical records as per policies and regulatory standards.
Qualifications:
- Ability to organize and triage patient-reported problems and make appropriate referrals
- Familiarity with pharmacy claims processing and insurance navigation
- Ability to contribute to team atmosphere
- Possesses effective communication skills in person, over the phone and in writing
- Displays a positive and professional attitude when interacting with health care providers and patients
- Excellent organization and time management skills
- Strict attention to detail
- High School diploma or GED equivalent certification
- 3-5 years of experience in pharmacy settings
- Certified pharmacy technician (CPhT) preferred
- NYS Licensed “Registered Pharmacy Technician” preferred
What We Offer:
- Monday through Friday schedule
- Paid Sick and Vacation Accruals
- Health, Dental, and FSA plans available
- Voluntary Supplemental Benefits options
- Generous 401k Contributions
- Tuition Reimbursement opportunities
Compensation:
- $20.00-$22.00 per hour based on experience and qualifications.
Equal Opportunity Employer Statement:
Capital Cardiology Associates is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Capital Cardio Associates