Pharmacy Tech I

Duration:  6 months contract

Position Summary: 

We are seeking a dedicated Pharmacy Technician to support pharmacy operations in a fast-paced healthcare environment. This role involves handling inbound calls from members and providers, assisting with prior authorizations, prescription processing, data entry, and supporting walk-in patients. Candidates should possess excellent customer service skills, strong computer proficiency, and the ability to work efficiently in a high-volume setting.

Key Responsibilities: 

• Handle incoming calls from members, providers, and patients while delivering professional customer support.
• Transfer clinical inquiries and judgment-related questions to the pharmacist.
• Assist with the prior authorization process and maintain accurate documentation of approvals and denials.
• Perform prescription data entry, medication filling, and shipping coordination.
• Support walk-in patients and assist with additional pharmacy functions as directed by site leadership.
• Maintain timely and accurate records in accordance with pharmacy and compliance standards.
• Utilize pharmacy systems, spreadsheets, and word processing applications effectively.

Required Qualifications: 

• Minimum 1 year of Pharmacy Technician experience in an administrative or customer support environment.
• At least 1 year of experience in a high-volume call center or customer service setting, preferably within healthcare or social services.
• Active Colorado Pharmacy Technician License or eligibility for state registration/licensure.
• High School Diploma or GED required.
• Strong communication and customer service skills (written and verbal).
• Advanced computer and data entry skills.

Preferred Qualifications: 

• National Pharmacy Technician Certification (CPhT) preferred.
• Experience with prior authorizations and prescription processing.
• Familiarity with healthcare or specialty pharmacy operations.