Job Description
Job ID: 26-77508
Position Type: Fulltime
Location:Redlands, CA
Work Type: Onsite
Est. Pay Range: $20.00/hr. To $21.92/hr. All-inclusive on W2
Position Summary:
Duties:
Experience:
Employee Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
Four options of medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Position Type: Fulltime
Location:Redlands, CA
Work Type: Onsite
Est. Pay Range: $20.00/hr. To $21.92/hr. All-inclusive on W2
Position Summary:
- This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
- Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Duties:
- At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
- National pharmacy technician certification.
- Eligible for state registration, certification or licensure per state regulations.
- Advanced computer skills including word processing and spreadsheet utilization.
- Excellent customer service skills (written and verbal) a must.
Experience:
- Minimum (1) year experience required in a customer service position with high volume call center experience;preferably in healthcare, social services, or a similar service position.
- Verifiable High School diploma or GED is required.
Employee Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
Four options of medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Numbers & Facts
| Location | Redlands, CA |
| Industry | Staffing/Employment Agencies |
| Salary | $20 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Administrative Skillsunmatched
- Call Centersunmatched
- Call Volumeunmatched
- Certified Pharmacy Technician (CPhT)unmatched
- Community and Social Servicesunmatched
- Computer Skillsunmatched
- Customer Support/Serviceunmatched
- Documentationunmatched
- Employee Benefitsunmatched
- Geneticsunmatched
- Healthcareunmatched
- Organizational Skillsunmatched
- Pharmacyunmatched
- Presentation/Verbal Skillsunmatched
- Social Workunmatched
- Spreadsheetsunmatched
- State Laws and Regulationsunmatched
- Time Managementunmatched
- Word Processingunmatched
- Writing Skillsunmatched
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