Pharmacy Tech - Med Reconciliation - Full Time - Days

Position Summary:

Under the leadership of the Director of Pharmacy, the Medication Reconciliation Technician is an active member of the Inpatient Pharmacy team that assists pharmacists in obtaining lists of the most accurate patient medication histories prior to admission by interviewing patients and consulting with their primary care provider, specialists, and preferred community pharmacies. The Medication Reconciliation Technician will obtain medication histories in the Emergency Department as well as in the inpatient areas for all patients that are being admitted to the hospital. Through performing medication histories, the Medication Reconciliation Technician plays an integral role in helping to prevent medication errors caused by inaccurate or incomplete information. The technician will be expected to provide exemplary service to other internal customers at Crisp Regional Hospital, as well as embody the organizations values in all interactions with patients and colleagues. This position will rotate through days, evenings, weekends, and holidays.

Basic Qualifications:

• Education:

Requires high school diploma or GED. 

• Experience:

Requires a minimum of five years of work-related on-the-job experience or any equivalent combination of education, training and experience.

• Licensure, Registrations & Certifications:

Requires active registration as a pharmacy technician with the Georgia Board of Pharmacy, as well as national certification as a pharmacy technician through the Pharmacy Technician Certification Board (PTCB). PTCB Medication History Certificate preferred upon hire and required within 12 months of hire.

Essential Job Responsibilities:

• Obtains medication histories on all assigned patients during scheduled shifts
• Ensures that prescriptions be sent to Crisp Regional Retail Pharmacy when appropriate
• Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications, and herbal supplements
• Calls community pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary
• Communicates medication-related issues to all appropriate health care professionals
• Writes formal notes in the electronic medical record, where appropriate, documenting the findings of the medication history
• Provides exemplary customer service to Crisp Regional Hospital staff and patients
• Delivers exceptional care to patients with empathy and respect
• Maintains the confidentiality of all designated hospital and patient information at all times
• Conforms to Crisp Regional Hospital’s standards of conduct so that the best possible customer service and patient care experience is provided:
  • Conducts interpersonal relationships with patients, visitors, physicians and fellow employees in a courteous and customer friendly manner
  • Takes corrective action to improve performance on problem areas
  • Follows established hospital infection control and safety procedures
  • Utilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goals
• Performs other related tasks as needed/as assigned
• Responsible for the creation and maintenance of a healthy work environment. A healthy work environment is one where people feel supported, held accountable, where standards are applied and expectations are clear. A healthy work environment is one where leadership supports and leads, models behavioral standards and sets the example for how to do all things right. Critical responsibilities related to this:
  • Being engaged in the department, including managing up, owning team decisions, and communicating and supporting departmental and or organizational initiatives.
  • Hold self and others to the highest ethical standards, and act with honor above all.