Pharmacy Tech-Point Pleasant Pharmacy

Job Summary:

Support pharmacy operations in a clinical setting. This role involves assisting pharmacists in managing medication therapy, maintaining patient records, and ensuring safe and effective medication use-while also helping patients access affordable medications through specialized programs.

Essential Duties and Responsibilities:

• Function as support and resource for the Clinical pharmacists including but not limited to TCM, MTM, medication reconciliation, CMS and third party payer benchmarks, and patient medication adherence assistance.

• Perform the basic functions for TCM including, but not limited to, contacting patients for status check, obtaining records, managing appointments, assisting with medication reconciliation, and record development/reporting.

• Conduct medication reconciliation by reviewing patient records

• Support clinical interventions and medication therapy reviews

• Communicate with healthcare providers and patients regarding prescriptions

• Ensure compliance with safety protocols and regulatory standards

• Assist patients in accessing medications with high cost or limited insurance coverage through various programs, such as:

• 340B Drug Pricing Program

• Sliding Fee Discount Programs

• Patient Assistance Programs (PAPs)

• Verify patient eligibility for PAPs and gather required documentation for applications

• Follow up on pending PAP applications and communicate status updates to patients

• Monitor and manage PAP medications, including completing paperwork to request manufacturer refills

• Maintain accurate records of PAP inventory and ensure timely renewals

• Support retail pharmacy space as needed (see pharm tech job description)

• Maintain compliance with all HIPAA and privacy standards

• Maintain compliance with all company policies and procedures

• Other duties as assigned.

Education and/or Work Experience Requirements:

Education & Certification

• High school diploma or equivalent required
• Completion of an accredited Pharmacy Technician training program preferred.
• Current certification as a Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB)
• Current state licensure/registration as required by applicable state pharmacy board.

Experience

• Minimum of 1-2 years of experience as a pharmacy technician, preferably in a clinical or ambulatory care setting.
• Experience with electronic health records (EHR) systems, preferably Epic, and pharmacy information systems.
• Prior experience with medication therapy management (MTM), patient assistance programs, or direct patient support preferred.

Knowledge, Skills, and Abilities

• Strong knowledge of medical terminology, prescription medications, and pharmacy calculations.
• Understanding of federal and state regulations governing pharmacy practice.
• Ability to review medication lists, assist with medication reconciliation, and support patient adherence programs.
• Strong attention to detail with excellent organizational and documentation skills.
• Ability to communicate effectively with patients, providers, pharmacists, and other healthcare professionals.
• Proficiency in Microsoft Office Suite and comfort working with technology.
• Ability to maintain confidentiality and comply with HIPAA and organizational policies.
• Strong customer service and interpersonal skills with a patient-centered approach.

Other Requirements

• Ability to work collaboratively in a fast-paced clinical environment.
• Flexibility to adapt to changing priorities and patient care needs.
• Commitment to continuing education and professional development.

Physical Requirements/Working Conditions:

• Position requires manual dexterity for operating standard office equipment.
• Position requires the ability to maintain concentration and attention to detail for long periods of time in order to maintain accurate records pertaining to patient and/or prescription information.
• Position functions within a normal office environment.
• Frequently required to lift and carry material weighing up to 10 pounds.

Monday-Friday 8:30am-7:00pm

Saturday 9:00am-3:00pm