Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community with a focus on low-income uninsured and underinsured patients through acute and primary care wellness disease management and population health services.
Ben Taub Hospital Level 1 Trauma Center and Lyndon B. Johnson Hospital Level 3 Trauma Center anchor Harris Healths robust network of 39 clinics, health centers, specialty locations, and virtual telemedicine technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers, and its strong partnership with nationally recognized physician faculty, residents, and researchers from Baylor College of Medicine, McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth), The University of Texas MD Anderson Cancer Center, and the Tilman J. Fertitta Family College of Medicine at the University of Houston.
Job Summary:
The Pharmacy Technician Transition Specialists priority is to deliver optimal medication management across all dimensions of care at all times and ensure world-class service recognized for excellence. The Pharmacy Technician Transition Specialist is responsible for actively engaging patients, fulfilling prescriptions for accuracy and safety, and coordinating medication delivery and medication education to patients bedside prior to discharge.
The Pharmacy Technician Transition Specialist simplifies the discharge medication process, making it easy for patients to focus on what really matters - getting better and staying healthy. The Pharmacy Technician Transition Specialist provides customer service excellence to all patients, creating unforgettable patient experiences. The Pharmacy Technician Transition Specialist will work closely with individuals from pharmacy, nursing, and medical staff to ensure prescriptions are filled and delivered with education being provided on time before patient discharge from the hospital. Coordination of efforts with nursing and physicians is critical.
The Pharmacy Technician Transition Specialist recognizes physicians and nurses as essential partners with shared goals of delivering the remarkable patient experience. Under the direct supervision of a licensed pharmacist, Pharmacy Technician Transition Specialists will actively engage patients throughout their hospitalization and facilitate processing and delivery of discharge prescriptions to the bedside.
The need for absolute accuracy and precision in all aspects of the job is essential to ensure patient health and safety. During downtime, the Pharmacy Technician Transition Specialist is expected to work with inpatient staff and managers to support inpatient pharmacy operations. Pharmacy Technician Transition Specialists may also perform medication histories for new patients in the Emergency Center and admitted to the hospital.
Under the general supervision of the clinical pharmacist, they shall provide complete and accurate information for each medication, including drug name, dose, route, frequency, indication, and datetime last dose was taken. The Pharmacy Technician Transition Specialist will utilize available resources for medication history collection, including but not limited to patient/family interview, medication lists outside facility, medication administration records, outpatient pharmacy records, and physician office records.
They will routinely verify and update patient allergies, adverse drug reactions, preferred pharmacy, and primary care physician information in the electronic medical record. Medication histories are to be completed in the electronic health record and sent to the pharmacist for cosignature in an accurate and timely manner. The Pharmacy Technician Transition Specialist will assist the pharmacist by ensuring patients identified for hospital admission have a completed medication history. Education materials may also be prepared as necessary.
Minimum Qualifications: