Our client, a Retail Pharmacy company, is looking for a Pharmacy Technician 2 for their Bolingbrook, IL location.
Responsibilities:
The Pharmacy Technician Fulfillment provides assistance in the preparation and distribution of drug products.
The Technician is responsible for preparing the prescription medications via use of the fulfillment system.
Process prescription exceptions which may include: resolving claim rejects and member and physician outreach.
Enter member demographics and prescription information into the data processing system.
Research and resolve rejected insurance billing issues and/or escalated member issues.
Escalate questions regarding prescription to a Pharmacist for interpretation or provide direction on processing.
Assist with inbound and/or outbound patient or physician calls.
Other duties as assigned.
Using client prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system.
Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information and interprets medical abbreviations (SIG codes).
Resolves all data entry related exceptions.
Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
Count and fill prescriptions, affix labels, pack and ship.
Clean and help maintain machinery and maintain an orderly work area.
Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
Basic Qualifications Required certification/registration as a Pharmacy Technician by state as granted by the state Board of Pharmacy or nationally recognized certification agency.
High School Diploma or GED.
Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online. Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
Requirements:
2-4 years of Pharmacy Technician experience.
Current Pharmacy Registration and Certification as required by state of operation.
Basic computer skills.
Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents)
Must be fluent in reading, writing, and speaking English.
Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
Willing and able to carry up to 50 pounds with or without reasonable accommodation.