Summary:
The Pharmacy Technician Fulfillment assists in the preparation and distribution of drug products. The Technician is responsible for preparing prescription medications using the fulfillment system. Job Responsibilities:
Process prescription exceptions, which may include resolving claim rejects and outreach to members and physicians.
Enter member demographics and prescription information into the data processing system.
Research and resolve rejected insurance billing issues and/or escalated member issues.
Escalate questions regarding prescriptions to a Pharmacist for interpretation or provide direction on processing.
Assist with inbound and/or outbound calls from patients or physicians.
Other duties as assigned.
Skills:
Education: High School diploma.
2-4 years of Pharmacy Technician experience.
Current Pharmacy Registration and Certification as required by the state of operation.