Job Title: Pharmacy Technician
Reports to: Chief Pharmacist, Staff Pharmacist
Status: Non-Exempt
Summary: The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug therapy plans as prescribed. This is done by assisting the Chief Pharmacist/Pharmacist in duties of preparing and distributing prescription medications that are within the scope of Lewis Drug policy and state and national regulations.
Essential Duties and Responsibilities:
• Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store • Learn Lewis Drug policies and procedures and perform them daily • Establish and maintain good relationships with physicians and other healthcare providers • Answer patient questions and troubleshoot and/or resolve them promptly • Answer phone calls promptly and in a polite manner • Assist in all customer service situations and finish customer transactions using the register • Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently • Maintain the confidentiality of patients' private medical information according to the HIPAA Act • Process new and refill prescriptions within scope of practice • Prepare paperwork and compile medications for delivery and mail out orders when needed • Manage and serve drive-thru patients in an efficient manner (if applicable) • Report any medication error to proper personnel • Ability to log into a variety of software systems to perform daily technician functions • Perform daily maintenance of automated devices within the pharmacy • Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations • Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities • Perform additional duties as assigned by the Chief Pharmacist/Pharmacist
Additional Requirements:
• Ability to learn basic drug terminology • Ability to learn differences between brand and generic drugs • Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra) • Ability to multi-task and pay attention to detail • Work effectively as part of a team to support the entire pharmacy, as well as individually • Possess good organizational and time-management skills • Ability to communicate effectively, both verbally and in writing • Learn new software systems and type (data entry) accurately and efficiently • Dependable in attendance and job performance • Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members
Education, Experience, and Licensure:
State of Iowa Requirements:
• Register with the state Board of Pharmacy (BOP) • Must be at least 16 years old • Must be registered prior to the first day worked • Become a nationally certified pharmacy technician within 1 year of BOP registration • Pharmacy Technician Certification Board (PTCB) certification is recommended
State of Minnesota Requirements:
• Register with the state Board of Pharmacy (BOP) • Must be 18 and have a high school diploma or GED • Must be registered prior to the first day worked • Must complete BOP approved Lewis training within 1 year of BOP registration
State of South Dakota Requirements:
• Register with the state Board of Pharmacy • Must be at least 16 years old • Must be registered within 30 days of employment
Additional Considerations:
• Successful completion of an approved/accredited pharmacy technician program to become certified is desired but not required • Complete yearly CE requirements to maintain active license or as required per state • Additional pharmacy technician credentials/endorsements encouraged but not required
Physical Requirements:
• Must be able to stand for long periods of time and move quickly from one workstation to another • Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands) • Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels • Ability to lift/move items up to 50 lbs occasionally, up to 20 lbs frequently, and up to 10 lbs constantly • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction • Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision • Must have ability to communicate verbally with staff and patients • Must be able to handle multiple tasks in a fast paced setting (filling scripts, answering phones, waiting on patients, etc.)
Benefits:
Full-time Employees:
• Medical, dental, and vision insurance • HSA, FSA, LPFSA options • Voluntary options: life, long-term disability, life/long-term care hybrid, cancer, critical illness, accident, identity theft protection • Employee discount • Retirement savings (401k) • Paid Time Off (PTO) • Paid volunteer time • Company paid short term disability • Company paid life insurance • Discounted logowear • Employee Assistance Program
Part-time Employees:
• Employee discount • Retirement savings (401k) • Paid Time Off (PTO) • Discounted logowear • Employee Assistance Program