Ambulatory Care, Card Processing, Certified Pharmacy Technician (CPhT), Co-Payments, Credit Processing, Cross-Functional, Customer Support/Service, Data Entry, Demographics, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), High School Diploma, Hospital, Identify Issues, Insurance, Maintain Compliance, Medications, Nursing, Outpatient Care, Patient Care, Patient Education, Pharmacy, Prescription Drugs, Prescription Filling, Quality of Care, Regulatory Compliance, Retail, Sales, Social Work
General Summary of Position
The Outpatient Pharmacies within MedStar Washington Hospital Center and MedStar Georgetown University Hospital have an opening for a PRN Bedside Delivery Pharmacy Technician. This role will train and work at both hospital locations.
MedStar Pharmacy is committed to delivering compassionate, patient-centered care, this role manages all pharmacy functions related to the bedside medication delivery program. Responsibilities include enrolling patients, serving as the liaison between patients, physicians, nurses, social workers, and pharmacy staff, preparing prescriptions, coordinating medication deliveries, and processing payments to ensure a seamless discharge experience and high-quality patient service.
Primary Duties and Responsibilities
- Identifies discharge patients via the EMR educate patients about benefits of the bedside delivery program and encourages and facilitates participation. Works to eliminate any potential barriers to patient participation in bedside delivery program.
- Performs data entry of new prescriptions in pharmacy system including demographics insurance plans and prescription information according to policy. Brings to the attention of a pharmacist any claims requiring overrides. Troubleshoots insurance claim rejects and follows up on problem prescriptions.
- Communicates with patient regarding prescription cost/co-pays and their ability to pay. Collects payment for prescriptions; processes cash check credit card transactions; secures appropriate signatures; and ensures compliance with HIPAA requirements.
- Delivers prescriptions to patient's room and shows medications to patient; offers and facilitates counseling by a pharmacist if requested; hands prescriptions to patient's nurse in secure bag for storage on the floor until patient is discharged.
- Coordinates with the bedside liaison/runner and pharmacy staff to organize bedside delivery prescriptions in designated areas of the pharmacy in order of priority. Change priorities of bedside prescriptions in pharmacy system.
- Participates in daily rounding with the multidisciplinary team to exchange information about discharge to include discharge location potential discharge date and time discharge pick-up plans and discharge medications.
- Performs other duties as assigned.
Minimal Qualifications
Education
- High School Diploma or GED required
- Associate's degree in related field preferred
Experience
- 5-7 years retail or ambulatory care pharmacy experience required
- Customer service experience and sales experience preferred
Licenses and Certifications
- National pharmacy licensure (PTCB - Pharmacy Technician Certification Board) or the ExCPT (Exam for the Certification of Pharmacy Technicians) required upon hire
- District of Columbia Pharmacy technician licensure required upon hire
This position has a hiring range of :
USD $22.48 - USD $39.75 /Hr.