Pharmacy Technician - Bilingual

Description

Summary

Christ Health Center is seeking a Pharmacy Technician who will embrace our mission and bring life to the patients and the communities we serve. The Pharmacy Technician performs duties that make use of advanced skills relative to health information management including, but not limited to providing customer service and release of information; entering and filling medications; stock management; running the cash register. Performs all necessary basic technician skills during the course of business.

Supervisory Responsibilities

• None

Major Duties & Responsibilities: Job Skills

• Is calm, collected, professional, friendly, and helpful with all phone and walk-in requests from patients.
• Answers telephone in a timely manner, following organizational and departmental policy.
• Assist customers by answering simple non-medical questions, filling prescriptions, checking out previously approved prescriptions or referring them to the pharmacists for medication information.
• Receive written prescriptions or electronic fill requests and verify that information is complete and accurate. Use the information to enter a prescription for filling.
• Fill prescription using the premade labels to determine which medication is needed. Fill prescriptions bottles with the correctly counted prescribed medications and affix correct premade labels for the pharmacist to verify.
• Complete owes from previous day.
• Operate cash register to accept payment from customers.
• Inventory management, which includes, but is not limited to: ordering, restocking, entering order, updating inventory counts, maintaining par levels, verifying expiration dates and removing at risk medications. Maintains proper storage and security conditions for drugs.
• Manufacturer patient assistance programs which includes, but is not limited to: assisting patients with completing applications, complete provider section for provider signature, faxing completed applications through Athena, stock ordered medication in patient specific bag, identifying when patients need reorders, and maintaining and refrigerating medication stock for minimum supply level and expiration dates.
• Cleaning, which includes, but is not limited to: cleaning bathroom and lobby, removing trash cans at end of day, maintaining shred bins, sweeping & mopping floors, dusting shelves, and wiping downs counters.
• Operations management which includes but is not limited to: stocking and maintaining labels, vials, caps, bags and cleaning supplies and delegating tasks to students
• Conduct return to stock weekly by pulling scripts and letting patients know on Wednesday or Thursday and reversing them on Monday.
• Any clinic related task delegated by pharmacist at Christ Health is considered part of this job description.
• Each employee of CHC is vital to providing overall quality care to our patients and may be included in the patient care team and daily huddle when deemed necessary by the Core Care Team.
• Performs other duties as assigned.

Requirements

Required Skills/abilities

• Excellent verbal and written communications skills.
• Requires effective interpersonal skills in a multi-cultural setting (Must be Bi-Lingual in Spanish)
• Requires analytical skills, attention to detail, effective organization skills, ability to work in a fast paced environment and ability to prioritize work.
• Proficient in Microsoft Office (Word, Excel, Outlook)

Qualification, Education, Experience

• High School Diploma
• Alabama Pharmacy Technician license

Attendance Standards

• Punctual and dependent for assigned/confirmed shifts.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports; Ability to effectively present information in one-on-one and small group situations to patients, visitors, and other employees of the organization.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio and percent.

Reasoning Ability

• The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others.

Physical/Mental Demands

• Work requires the ability to lift objects weighing up to 20-50 pounds.
• Work requires ability to carry objects weighing up to 20-50 pounds.
• Work requires ability to stand +/- 90% of the time.
• Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others.
• Work requires proofreading and checking documents for accuracy.
• Work requires ability to use a keyboard and visualize a computer monitor to enter words or data.
• Clinic may be crowded and noisy.
• Some stress resulting from the diversity and the intensity of patients and their care.
• OSHA personal exposure risk category I & II.
• Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times.

Environmental/Working Conditions

• Medical office environment.

Cultural Expectations

• Understands Christ Health Center Mission Statement and Values.
• Consistently displays Christ Health Center's Mission on a daily basis.
• Treats patients, visitors and co-workers with love and respect.