Behavioral Health, Child and Youth Services, Communication Skills, Community Health, Customer Escalations, Customer Support/Service, Detail Oriented, Disability Accommodations, FDA (Food and Drug Administration), HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Quality, Interpersonal Skills, Legal, Life Insurance, Medical Products, Medications, Organizational Skills, Patient Registration, Pharmacy, Physical Demands, Prescription Drugs, Regulations, Resolve Customer Issues, Safety/Work Safety, Team Player, Telephone Skills, Time Management, Typing, Vision Plan
LOCATION
Charlotte, NC
POSTED
16 days ago
Job Description
Title: Pharmacy Technician
Department: Pharmacy
Classification: Full-Time/Non-Exempt
Reports To: Pharmacist
Direct Reports: None
Position Summary
The Pharmacy Technician prepares medications under the direct supervision of the Pharmacist. This position mixes, counts, measures, labels, and records dosages of medications according to prescriptions.
CCHC Core Requirements
Patient Centered Customer Service – Whether directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.
Caring and Compassion – We provide empathic comfort to those in distress and share kindness in all interpersonal interactions.
Respectful Communication – We communicate openly, honestly and without judgment while honoring each individual’s uniqueness and assuming the best of those with whom we interact.
Teamwork – We are members of a diverse interdisciplinary team working together to meet a common goal.
Accountability – We accept our individual and team responsibilities, and we meet our commitments. We take responsibility for our performance and actions.
Customer Safety – We recognize and correct potential hazards to protect our customers and ourselves.
Key Responsibilities
Receive written prescription or refill requests and verify that information is complete and accurate.
Enter prescription information into the computer.
Create and update patient profiles as needed and within scope.
Answers phone calls to answer questions and intake requests.
Assist patients with locating over the counter (OTC) medications and refer them to Pharmacist for more complex questions around medications.
Assist in ordering, labeling, and keeping stock of medications, medical supplies, etc.
Operates cash register to take patient payments.
Receive supply orders and unpack into necessary areas.
Restock prescriptions when applicable.
Assist with third-party rejections.
Pull expired stock from shelves.
Keep work area neat organized.
Handle customer complaints and escalate as needed.
Maintain the highest level of confidentiality and follow all HIPAA/legal guidelines.
Performs other related duties as assigned.
Minimum Qualifications
A valid Pharmacy Technician license in the state of North Carolina.
3+ years of pharmacy technician experience.
Current BLS certification (required within first 90-days of employment).
Other Skills, Knowledge, and Abilities
Strong time management skills
High attention to detail.
Ability to uphold the highest level of confidentiality and follow HIPAA requirements.
Strong customer service and interpersonal skills.
Ability to excel in a fast-paced environment.
Knowledge of FDA health and safety regulations.
Physical Demands and Work Environment
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
The physical demands associated with this position include but are not limited to: frequent lifting, bending, climbing, stooping, and pulling; frequent repetitive motions; continuous standing and walking; repetitive movement of hands and fingers (typing and/or writing); lifting of greater than 50 pounds.
The noise level in the work environment is low, consistent with that of a typical office.
Charlotte Community Health Clinic, Inc. is an Equal Opportunity Employer. We do not discriminate in any aspect of employment with regard to age, race, sex, national origin, disability, color, marital status, veteran’s status, or religion.
Company Description
Started in 2000 by a group of committed volunteers, Charlotte Community Health Clinic is a Federally Qualified Health Center (FQHC) that offers high-quality medical, dental, and behavioral health services for children and adults.
Although we serve all populations, as a FQHC, we have a special purpose of serving the underserved. We work towards a healthy community where all individuals, regardless of ability to pay, have access to affordable, quality, and comprehensive health care. We accept most major health insurance plans, as well as Medicaid and Medicare. For patients without health insurance, we offer a discount program based on income and family size.
Our organization is growing! We are thrilled about the expansion of care that our growth allows us to provide. Our goal is to recruit, develop, and retain a team that not only meets the minimum job qualifications, but shares our passion for serving those who need it most.
For more information about us, use the link below:
https://charlottecommunityhealth.org/en/
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Short Term & Long Term Disability
Life Insurance
401K Retirement Plan w/ discretionary match
Paid Time Off (PTO)
Holiday Pay
Employee Assistance Program (EAP)
EO Employer
Charlotte Community Health Clinic, Inc. is an Equal Opportunity Employer. We do not discriminate in any aspect of employment with regard to age, race, sex, national origin, disability, color, marital status, veteran’s status, or religion.