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Pharmacy Technician Customer Service Representative 839348

ASG Pharmacy

Columbus, OH

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JOB DETAILS
SALARY
$50,000–$62,400 Per Year
SKILLS
Auditing, Auto Insurance, Customer Relations, Customer Relationship Management (CRM), Customer Service Management, Customer Support/Service, Dental Insurance, Driver's License, Facilities Management, Healthcare, High School Diploma, Inventory Levels, Inventory Management, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Long-Term Care, Medications, Nursing, On Call, Pharmacy, Physical Demands, Reimbursement, Staff Training, Vision Plan, Willing to Travel
LOCATION
Columbus, OH
POSTED
1 day ago
Registered Pharmacy Technician – Customer Service Representative — Urgently Hiring!
Job Title: Registered Pharmacy Technician – Customer Service Representative
Pay: $50,000-$62,400/year
Hours: Full-Time Day Shift (Travel Required - Mileage Reimbursement)
Start Date: ASAP

Are you a Registered Pharmacy Technician looking for a career that combines pharmacy operations, customer service, and relationship management? Join a growing long-term care pharmacy team where you’ll serve as a key connection between the pharmacy hub and healthcare facilities.

This role is ideal for a pharmacy professional who enjoys building relationships, supporting nursing teams, and providing hands-on pharmacy support in long-term care settings. You will travel to assigned facilities to perform medication audits, maintain emergency kits, support inventory management, train facility staff, and ensure exceptional pharmacy service.
What You'll Do:
  • Serve as the primary liaison between the pharmacy hub and assigned long-term care facilities
  • Deliver exceptional customer service and support while resolving facility concerns
  • Support pharmacy implementation and pre-implementation activities
  • Perform monthly medication cycle fills and medication exchanges at assigned facilities
  • Remove unwanted medications and coordinate returns for credit or destruction
  • Conduct medication room, emergency kit, IV cart, and medical cart audits
  • Remove expired medications and monitor reorder needs
  • Maintain emergency kits and IV kits according to pharmacy standards
  • Place contingency stock into emergency kits and IV kits and monitor inventory levels
  • Document all service visits, activities, and staff training through the company tracking system
  • Train and retrain nursing staff on pharmacy procedures, kit usage, and pharmacy SOPs
  • Communicate regularly with nursing staff regarding pharmacy services and support needs
  • Assist with pharmacy hub operations when needed
What You'll Bring:
  • Active pharmacy technician license/registration with the State Board of Pharmacy in good standing
  • Minimum 1 year of experience in pharmacy or healthcare-related field
  • Pharmacy technician experience preferred
  • High school diploma or GED
  • Strong customer service, communication, and relationship-building skills
  • Ability to work independently while managing multiple facility locations
  • Valid driver's license with a clean driving record
  • Reliable transportation and personal auto insurance that covers business use
  • Ability to travel extensively between customer locations with occasional overnight stays
  • Ability to work irregular hours as needed for on-call duties
Physical Requirements:
  • Ability to lift and move up to 50 lbs, with frequent lifting/carrying up to 25 lbs
  • Ability to stand, walk, reach, bend, stoop, kneel, and perform fine hand coordination tasks
  • Ability to read, write, and follow detailed written and verbal instructions
  • Ability to safely operate a motor vehicle for extended periods
Why Join Us?
  • Competitive salary: $50,000-$62,400/year
  • Mileage reimbursement
  • Monthly travel stipend
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Paid time off
  • Opportunity to work directly with healthcare professionals and long-term care facilities
  • Career growth within a rapidly expanding pharmacy organization
Location & Schedule:
This is a full-time day shift position requiring regular and often extensive road travel to assigned long-term care facilities. Candidates should be comfortable with occasional overnight stays and potential weekend coverage based on on-call rotation responsibilities.

Ready to take your pharmacy career beyond the traditional technician role? Apply today or contact our recruiting team to learn more!

#RXDH

About the Company

A

ASG Pharmacy

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