Registered Pharmacy Technician Customer Service Representative Urgently Hiring!
Job Title: Registered Pharmacy Technician Customer Service Representative
Pay: $50,000-$62,400/year
Hours: Full-Time Day Shift (Travel Required - Mileage Reimbursement)
Start Date: ASAP
Are you a Registered Pharmacy Technician looking for a career that combines pharmacy operations, customer service, and relationship management? Join a growing long-term care pharmacy team where youll serve as a key connection between the pharmacy hub and healthcare facilities.
This role is ideal for a pharmacy professional who enjoys building relationships, supporting nursing teams, and providing hands-on pharmacy support in long-term care settings. You will travel to assigned facilities to perform medication audits, maintain emergency kits, support inventory management, train facility staff, and ensure exceptional pharmacy service.
What You'll Do:
- Serve as the primary liaison between the pharmacy hub and assigned long-term care facilities
- Deliver exceptional customer service and support while resolving facility concerns
- Support pharmacy implementation and pre-implementation activities
- Perform monthly medication cycle fills and medication exchanges at assigned facilities
- Remove unwanted medications and coordinate returns for credit or destruction
- Conduct medication room, emergency kit, IV cart, and medical cart audits
- Remove expired medications and monitor reorder needs
- Maintain emergency kits and IV kits according to pharmacy standards
- Place contingency stock into emergency kits and IV kits and monitor inventory levels
- Document all service visits, activities, and staff training through the company tracking system
- Train and retrain nursing staff on pharmacy procedures, kit usage, and pharmacy SOPs
- Communicate regularly with nursing staff regarding pharmacy services and support needs
- Assist with pharmacy hub operations when needed
What You'll Bring:
- Active pharmacy technician license/registration with the State Board of Pharmacy in good standing
- Minimum 1 year of experience in pharmacy or healthcare-related field
- Pharmacy technician experience preferred
- High school diploma or GED
- Strong customer service, communication, and relationship-building skills
- Ability to work independently while managing multiple facility locations
- Valid driver's license with a clean driving record
- Reliable transportation and personal auto insurance that covers business use
- Ability to travel extensively between customer locations with occasional overnight stays
- Ability to work irregular hours as needed for on-call duties
Physical Requirements:
- Ability to lift and move up to 50 lbs, with frequent lifting/carrying up to 25 lbs
- Ability to stand, walk, reach, bend, stoop, kneel, and perform fine hand coordination tasks
- Ability to read, write, and follow detailed written and verbal instructions
- Ability to safely operate a motor vehicle for extended periods
Why Join Us?
- Competitive salary: $50,000-$62,400/year
- Mileage reimbursement
- Monthly travel stipend
- 401(k) with company match
- Medical, dental, and vision insurance
- Paid time off
- Opportunity to work directly with healthcare professionals and long-term care facilities
- Career growth within a rapidly expanding pharmacy organization
Location & Schedule:
This is a full-time day shift position requiring regular and often extensive road travel to assigned long-term care facilities. Candidates should be comfortable with occasional overnight stays and potential weekend coverage based on on-call rotation responsibilities.
Ready to take your pharmacy career beyond the traditional technician role? Apply today or contact our recruiting team to learn more!
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