Pharmacy Technician Floater

About FCHC:

Since 1976, Florida Community Health Centers, Inc. (FCHC) has been a health care leader in Florida. We provide comprehensive primary and specialty health care and patient support services through a network of Centers surrounding Lake Okeechobee and across Florida’s Treasure Coast. Our mission is to ensure that everyone in our communities has access to culturally competent, high-quality health care that they can afford. FCHC has locations in Clewiston, Moore Haven, Okeechobee, Fort Pierce, Port St. Lucie, Stuart, Indiantown, Pahokee and West Palm Beach. FCHC’s Corporate Office is centrally located in West Palm Beach, Florida. FCHC has multiple staff members who speak Spanish and Creole, and translation is available for other languages as needed. FCHC has created a “one-stop shop” for patients–providing Pediatric and Adult Primary Care, Dental, OB/GYN and Women’s Health, Infectious Disease, Behavioral Health, Pharmacy, chronic disease education and care management, referral assistance, benefit enrollment assistance and coordination, and telehealth services. Our patients benefit from a “medical home” model, where they may access our extensive array of health care clinicians and services in an atmosphere where they are treated with respect, care, and concern.

Mission

The Mission of Florida Community Health Centers, Inc. (FCHC) is to provide accessible, cost-effective, high-quality, comprehensive health care to all persons in our communities.

Vision

Florida Community Health Centers, Inc. (FCHC) will maintain strong leadership in, and advocate for, the provision of health care services.

FCHC will foster and promote collaborative relationships and will develop partnerships with local, state, and federal public health service agencies and the community in general, to enhance the quality of delivery systems for comprehensive health care. FCHC will be an employer of choice and will demonstrate excellence with a highly trained staff and governing board.

Values

FCHC values Integrity, Compassion, Commitment to serving others (external and internal to the organization), Innovation, Effectiveness (cost and outcome), Efficiency, being Mission-driven, Commitment to serving others internal to organization and Commitment to Excellence.

*This position may require occasional Friday nights and Saturday overage*

Position Summary: A pharmacy technician (float) operates under the direct supervision of a pharmacist and helps in performing accurate data entry and insurance billing for all prescriptions, accurate filling of prescription medications, helps pharmacy customers on site by operating the Point of Sale (POS) systems to process prescription sales and answers phone calls. The technician must be willing to travel “float” to other pharmacy locations as assigned. The pharmacy technician may perform other delegated tasks assigned under the direct supervision of the pharmacist. The pharmacy technician must have completed a Board of Pharmacy approved pharmacy technician training program as required by statute.

ROLE AND RESPONSIBILITIES

• Provide excellent customer service and patient support by treating patients in a friendly and helpful manner with a positive attitude.
• Assess patient eligibility for dispensing and drug discount or copay programs.
• Interpret prescription orders and prescription data entry, third party prescription billing, filling, drug ordering and drug invoice reconciliation.
• Perform transactions at the point of sale and produce end of day reports.
• Answer telephones, assist with refill requests and conduct customer outreach in person or by phone.
• Assist with the implementation of new projects and/or new service delivery programs.
• Prepare and assist patients with completing drug assistance program applications, maintaining patient records and providing any necessary follow up.
• Send patient refill and prior authorization requests to clinicians.
• Maintain pharmacy inventory and perform regular inventory reconciliation.
• Assist with the preparation and packaging of prescriptions for shipping
• Keep pharmacy department neat and free from clutter.
• Assist with monitoring compliance of the 340b pharmacy program as assigned.
• Attend pharmacy and staff meetings or trainings as directed by the Director of Pharmacy.
• Perform other related duties as required or assigned by the Director of Pharmacy.
• Use Company vehicle to perform prescription delivery when needed

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Must be at least 18 years of age
• High School Diploma or Equivalent
• Must have an active registration with the Florida Board of Pharmacy as a pharmacy technician OR
• Must have completed a Board of Pharmacy approved pharmacy technician program and satisfied the requirements needed to register with the Florida Board of Pharmacy OR
• Must enroll in a company-sponsored pharmacy technician training program upon hire
• Current CPR certification
• Must have valid Florida driver’s license with a clean, safe driving record
• Bilingual Preferred (Spanish/Creole)

ADDITIONAL NOTES

THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE, AND EMPLOYEE WILL ALSO PERFORM OTHER REASONABLE RELATED BUSINESS DUTIES AS ASSIGNED BY SUPERVISOR.

* This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment

Our mission here at Florida Community Health Centers, Inc. is to provide accessible, cost-effective, high-quality, comprehensive health care to ALL persons in our communities. We serve 16 locations surrounding Lake Okeechobee & the Treasure Coast. Should you be interested please submit your resume to us for review. Thank you!