Billing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Federal Laws and Regulations, Healthcare, High School Diploma, Housekeeping/Cleaning, Identify Issues, Insurance, Inventory Management, Lift/Move 20 Pounds, Mathematics, Medical Records, Medications, Operations, Organizational Skills, Patient Care, Pharmacy, Prescription Drugs, Prescription Filling, Problem Solving Skills, State Laws and Regulations, Team Player, Third-Party Payer
Hometown Pharmacy is seeking a dependable, customer-focused Pharmacy Technician to join our team. In this role, you will assist pharmacists with daily pharmacy operations while providing exceptional service to patients and customers. Responsibilities include prescription processing, inventory management, customer support, and maintaining a clean and organized pharmacy environment. This is a great opportunity for someone who is detail-oriented, motivated, and eager to grow within the pharmacy field.
Key Responsibilities
- Provide outstanding customer service in person and over the phone
- Enter patient and prescription information accurately into the pharmacy system
- Count, label, package, and prepare prescription medications
- Process and submit prescriptions for third-party insurance billing
- Assist with troubleshooting insurance and billing issues
- Maintain inventory by ordering, stocking, and organizing medications and supplies
- Keep the pharmacy clean, organized, and professional in appearance
- File paperwork and assist with general store maintenance tasks
- Support pharmacists and pharmacy staff with patient care services
- Build positive relationships with customers and patients
- Learn commonly prescribed medications, including brand/generic equivalents and therapeutic classes
- Assist customers with over-the-counter products and basic register functions
Qualifications
- Strong attention to detail and accuracy
- Excellent communication and customer service skills
- Positive attitude and willingness to learn
- Ability to work effectively in a team environment
- Basic math and problem-solving skills
- Self-motivated and dependable
Requirements
- High school diploma or GED required
- Previous pharmacy technician experience or training preferred
- Ability to stand for extended periods during shifts
- Ability to lift and carry up to 20 pounds
Compliance & Expectations
- Follow all HIPAA guidelines and confidentiality standards
- Comply with all company, state, and federal pharmacy regulations
- Maintain professional and ethical conduct at all times
- Complete all required training and continuing education
Why Join Hometown Pharmacy?
- Supportive team environment
- Opportunities for learning and career growth
- Meaningful work helping patients in your community
- Hands-on pharmacy experience in a professional healthcare setting