Hometown Pharmacy is seeking a dependable, customer-focused Pharmacy Technician to join our team. In this role, you will assist pharmacists with daily pharmacy operations while providing exceptional service to patients and customers. Responsibilities include prescription processing, inventory management, customer support, and maintaining a clean and organized pharmacy environment. This is a great opportunity for someone who is detail-oriented, motivated, and eager to grow within the pharmacy field.
Key Responsibilities
Provide outstanding customer service in person and over the phone
Enter patient and prescription information accurately into the pharmacy system
Count, label, package, and prepare prescription medications
Process and submit prescriptions for third-party insurance billing
Assist with troubleshooting insurance and billing issues
Maintain inventory by ordering, stocking, and organizing medications and supplies
Keep the pharmacy clean, organized, and professional in appearance
File paperwork and assist with general store maintenance tasks
Support pharmacists and pharmacy staff with patient care services
Build positive relationships with customers and patients
Learn commonly prescribed medications, including brand/generic equivalents and therapeutic classes
Assist customers with over-the-counter products and basic register functions
Qualifications
Strong attention to detail and accuracy
Excellent communication and customer service skills
Positive attitude and willingness to learn
Ability to work effectively in a team environment
Basic math and problem-solving skills
Self-motivated and dependable
Requirements
High school diploma or GED required
Previous pharmacy technician experience or training preferred
Ability to stand for extended periods during shifts
Ability to lift and carry up to 20 pounds
Compliance & Expectations
Follow all HIPAA guidelines and confidentiality standards
Comply with all company, state, and federal pharmacy regulations
Maintain professional and ethical conduct at all times
Complete all required training and continuing education
Why Join Hometown Pharmacy?
Supportive team environment
Opportunities for learning and career growth
Meaningful work helping patients in your community
Hands-on pharmacy experience in a professional healthcare setting
Numbers & Facts
Location
Brodhead, Wisconsin
Skills
Billingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Federal Laws and Regulationsunmatched
Healthcareunmatched
High School Diplomaunmatched
Housekeeping/Cleaningunmatched
Identify Issuesunmatched
Insuranceunmatched
Inventory Managementunmatched
Lift/Move 20 Poundsunmatched
Mathematicsunmatched
Medical Recordsunmatched
Medicationsunmatched
Operationsunmatched
Organizational Skillsunmatched
Patient Careunmatched
Pharmacyunmatched
Prescription Drugsunmatched
Prescription Fillingunmatched
Problem Solving Skillsunmatched
State Laws and Regulationsunmatched
Team Playerunmatched
Third-Party Payerunmatched
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