This position provides telephone support to pharmacy patients, providers and pharmacies ensuring that patients are eligible for and receive prescribed medications in an accurate and timely manner via appropriate delivery methods. This includes patient tracking, customer service, issue resolution and/or escalation.
Responsibilities
Complete intake process for mail order, specialty, transplant, and limited distribution pharmacy patients including new patient enrollment, insurance verification, and medication refill and delivery schedule.
Under the direction of the pharmacist, receive prescription/orders from patients, process manually or using the appropriate computer system and protocols in an accurate and timely manner in accordance with all legal, regulatory agency and Fairview requirements.
Required Qualifications
Three months pharmacy technician experience
Pharmacy Technician MN
Preferred Qualifications
Graduate of Pharmacy Technician program
1 year pharmacy technician experience in a call center environment
Qualifications:
$25.50- $36.83 Hourly
Numbers & Facts
Location
Shoreview, Minnesota
Salary
$25.50–$36.83 Per Hour
Skills
Call Centersunmatched
Computer Systemsunmatched
Customer Service Evaluationunmatched
Legalunmatched
Mail Processingunmatched
Medicationsunmatched
Pharmacyunmatched
Prescription Drugsunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Time Managementunmatched
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