Pharmacy Technician III - Certified - Controlled Substances

Are you ready to make a difference in healthcare? 

Novant Health is looking for a supportive, team-focused and motivated Pharmacy Technician to join our sterile compounding pharmacy team and help deliver remarkable care.

Location: New Hanover Regional Medical Center

Schedule: Monday-Friday 8am-4:30pm (flexibility to cover other shifts as needed)

Why Join Our Team:

• A supportive and friendly environment
• Professional growth and development opportunities
• Leaders invested in your well-being
• Competitive salary and benefit packages

What You Bring:

• Pharmacy technician certification or relevant experience
• Strong attention to detail and organizational skills
• Excellent communication skills
• Excellent attention to detail and time management skills
• Ability to work with team in a fast-paced environment
• Ability to work independently and use own initiative
• Commitment to patient safety and exceptional service

• Education:
  • High School Diploma or GED, required.
  • 2 Year / Associate Degree, preferred. (required for validating duties)
• Experience:
  • Acute Care: Prior experience in a minimum of three pharmacy skills (examples may include but are not limited to the following activities: medication distribution, sterile compounding, medication listing, controlled substance accountability, highly privileged ADS, validating duties and/or procurement)...OR...hired as a Pharmacy Tech II Certified, have 2 years experience in acute care and now competently performing a third pharmacy skill as described above, required. 
  • Outpatient Oncology: Prior experience in a minimum of three pharmacy skills (examples may include but are not limited to the following activities: medication distribution, sterile compounding, medication listing, controlled substance accountability, highly privileged ADS, and/or procurement)...OR...hired as a Pharmacy Tech II Certified, have 2 years experience in acute care or oncology setting, and now competently performing a third pharmacy skill as described above, required. 
  • Specialty Pharmacy: Minimum of two years of experience in specialty pharmacy setting required, required.
• Licensure/Certification:
  • Current registry with applicable State Board(s) of Pharmacy, required.
  • PTCB or NHA Certification within 60 days of hire or proof of enrollment in pharmacy school (i.e., NCBOP pharmacy intern license or FPGEE/FPGEC, required.
  • A minimum of two relevant specialized certificates/certifications from approved vendors such as PTCB, BPTS or NPTA (examples include but are not limited to, product verification, medication history, hazardous drug management, billing/reimbursement, controlled substances diversion prevention, medication therapy management, sterile compounding)...or...one additional certificate/certification for technicians with Validating Tech credentials (NC). The additional certificates/certifications must be obtained within 12 months of hire and maintained as applicable. Not applicable if currently enrolled in an accredited school of pharmacy with an active NCBOP pharmacy intern license, required. 
• Additional Skills (required): 
  • State registration and/or evidence of renewal is required for Technicians fifteen days prior to expiration and Technicians are required to be either certified through Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA), or be actively enrolled in an accredited pharmacy school with an active NCBOP pharmacy intern license, or be active in Foreign Pharmacy Graduate Equivalency Examination (FPGEE) or Foreign Equivalency Certification (FPGEC).
  • Considerable knowledge and application of basic math skills, including ratio and proportion relationships; strong verbal and written communication skills, ability to follow verbal and written instructions. Basic technology skills. Other duties as outlined in Novant Health and facility specific policies and procedures. Ability to drive/travel to multiple facilities/locations as needed. Ability to work as part of a high performing, change ready and resilient team.
  • Validating duties (NC only): must complete initial didactic and practical training prior to initial validation. Must obtain 99.7% accuracy rate on initial validation and 99% accuracy in subsequent audits.Not applicable if currently enrolled in an accredited school of pharmacy with an active NCBOP pharmacy intern license.
• Additional Skills (preferred):
  • Considerable knowledge of medication names (both trade and generic) and their doses, routes of administration, and adverse effects; the ability to demonstrate patient interview skills and strong written and verbal communication skills with other healthcare professionals. Experience with inventory management.

• Provide backup support for the Narcotics Technician role as needed to ensure continuity of operations.
• Maintain required regulatory and compliance documentation for controlled substances, including, but not limited to, records required by the North Carolina Board of Pharmacy (NCBOP), DEA, and Novant Health Pharmacy.
• Support day-to-day operational needs, including staffing coverage, drug shortage management, and scheduling coordination.
• Assist with the implementation and optimization of new processes, workflows, and equipment enhancements.
• Demonstrate flexibility in supporting Controlled Substances operations, as well as other pharmacy operational initiatives and special projects, as needed.
• Support sterile and non-sterile compounding operations, including MFGT testing, competency boot camps, staff training initiatives, and central operational needs
• Collaborate on departmental projects and contribute to operational priorities and continuous improvement initiatives