JOB SUMMARY:
At all levels, Pharmacy Technicianswork collaboratively as an active team member of the interdisciplinary team to provide patient centered care across the continuum. In this role,the goals include providinganexcellentpatient experience,high qualityoutcomes, and improved productivity for the team. This position will support Prior Authorizations.
SPECIFIC RESPONSIBILITIES:
Demonstrates competence in managing various pharmacy workflows and systems including dispensing, pharmacy information systems, and inventory management.
Maintains a system for medication storage and security
Manages medication recalls and backorders
Connects patients to medicationassistanceresources which includes management ofpatientassistanceprogram applications through pharmaceutical manufacturers
Collaborateswith the prior authorizations team
Assistspharmacists and other clinicians withmedication histories as requested
Performs medication refills using a standardized protocol
Support learners in the pharmacy department
This role description is a general description of the essential job functions. It is not intended to describe all the duties thePharmacy Technicianmay perform.
KEY COMPETENCIES:
Communication Skills
Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriatelyenumerateinformation in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex anddifficult situations, toultimately providethe best care possibletoour patients and their families.
Decision Making
Ability to make the mostappropriate decisionin a givensituation and thentakingthe next steps to ensureappropriateandtimelycompletion. This requires conflict resolution skills, critical thinking skills, confidencein your ability to make the right decision in most situations. This also includesabilityto prioritize your workday appropriately to ensure the most important tasks are completed on time.
HealthCare Knowledge
Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within yourareaexpertisealong with MAHEC’s organizational training. Finally, the ability to apply the depth of knowledgemaintainedand gained through this process in real life scenarios asappropriate.
Interpersonal Skills
Showing the ability to meetdifficult situationswith grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their familyat all times, even whenitsmost difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.
Organizational Values
Adherence to MAHEC’s founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures andequitablepractices,abilityto manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to dothebest for each other and gives personal ownership towards the goal of helping people in their time of need.
Problem Solving
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come toan appropriate resolutionfor a given issue. This helps to drive continuous improvement by thinkingthroughwhere we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying thosenew ideasto affect positive change.
SPECIFIED SKILLS
COMPUTER:
Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications.
FOREIGN LANGUAGE:
Spanish speaking skills preferred.
PHYSICAL DEMANDS
Physical Demands: Light- Moderate energy level: Lift and carry 25 - 35lbs, Push/Pull 50 - 100lbs(empty bed, stretcher, etc.)
Physical Activity: Frequent (34 - 66% of Workday)
SUPERVISORY RESPONSIBILITIES:
Not applicable
EDUCATION AND EXPERIENCE
Pharmacy Technician IV
MINIMUM QUALIFICATIONS:
Meets all minimum qualifications for Pharmacy Technician III
Two yearsofpharmacyor clinical experience
Advanced skillset in one of the following:
Clinical care:
Examples include: 340B analysis, prior authorizations, benefit investigation, procurement, centralized distribution
PREFERRED QUALIFICATIONS:
Graduation from a pharmacy technician training program
REQUIRED LICENSES:
Certified Pharmacy Technician (CPhT) licensewithin 12 months of hire(applicable only to PharmacyTechnician Iposition).
SCHEDULE:
Regular attendance on-site is an essential function of this position.Work from home opportunities may be available for qualified applications.Typical business hours are Monday – Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division);40 hoursper workweek.Work hours will need to be flexiblein order torespond to special work assignments, or evening activities, as requested by the team leader.
POSITION COMPENSATION:
$27.88/hour, full time + full benefits available
At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.
All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer.
MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.
If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to
AskTalent@mahec.net
for support in your job search process. You could be the talent we are seeking for this or other opportunities.| Location | Asheville, North Carolina |