Job Description
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.MINIMUM
- High School Diploma or GED
- Must be 18 years old
- Ability to handle highly confidential information
- Meets minimum state requirements to perform the functions related to the position
- Any previous comparable experience
- Any equivalent experience of a pharmacy clerk
- EPRN familiarity
- Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
- Understand and perform ordering functions with primary and secondary wholesalers
- Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
- Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
- Count, measure and prepare specified product using company best practices
- Complete billing procedures adequately to assure best value to the customer and the company
- Answer phone and triage calls and answer inquiries as appropriate
- Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
- Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
- Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same
- Support company health and wellness initiatives
- Put away legend orders, including Central Fill deliveries
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Numbers & Facts
| Location | Palatine, IL |
| Job Type | Full-time |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1883 |
| Website | https://jobs.kroger.com/marianos/ |
About Company
Mariano’s is unlike any other store. See for yourself how we bring you the freshest high-quality foods from just about everywhere in the world...be it kosher bagels from down the street, or mozzarella from Caserta, Italy. And we created a neighborhood shopping environment filled with amenities like an Italian coffee shop serving authentic gelato, a wood-fired pizza oven, and sit down sushi bar; not to mention a full-service pharmacy. All at prices so compelling, that our Shop well. Eat well. Live well. philosophy can become yours too.
Mariano’s stores offer a range of opportunities to match a wide range of skills and interests. As a team member at one of our stores, you’ll enjoy the freedom of a flexible schedule, opportunity for upward movement and pleasure of working with a great group of people every day.
We value the contributions of each of our team members and encourage them to grow within the company. New opportunities for job advancement are continuous, which is great news for your career. If you are committed to quality in everything you do, we are interested in learning more about you.
Mariano’s stores offer a range of opportunities to match a wide range of skills and interests. As a team member at one of our stores, you’ll enjoy the freedom of a flexible schedule, opportunity for upward movement and pleasure of working with a great group of people every day.
We value the contributions of each of our team members and encourage them to grow within the company. New opportunities for job advancement are continuous, which is great news for your career. If you are committed to quality in everything you do, we are interested in learning more about you.
Skills
- Adjudicationunmatched
- Best Practicesunmatched
- Billingunmatched
- Computer Workstationsunmatched
- Corporate Policiesunmatched
- Credit Cardsunmatched
- Customer Experienceunmatched
- Customer Support/Serviceunmatched
- Data Entryunmatched
- Diversityunmatched
- Federal Laws and Regulationsunmatched
- Food Safetyunmatched
- HIPAA (Health Insurance Portability and Accountability Act)unmatched
- Healthcareunmatched
- High School Diplomaunmatched
- Inventory Managementunmatched
- Medicationsunmatched
- Operations Guidelinesunmatched
- Organizational Skillsunmatched
- Pharmacyunmatched
- Pricingunmatched
- Problem Solving Skillsunmatched
- Regulationsunmatched
- Resolve Customer Issuesunmatched
- Retail Managementunmatched
- Sanitationunmatched
- Special Needsunmatched
- State Laws and Regulationsunmatched
- Telephone Skillsunmatched
- Telephone Triageunmatched
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