Pharmacy Technician PBM Services & Analytics

Overview

The Pharmacy Technician - PBM Services & Analytics supports the Pharmacy Benefits Program Manager by providing data-driven insights, financial analysis, and subject matter expertise on pharmacy benefit management operations. This role is critical in ensuring strategic alignment, operational efficiency, and informed decision-making across PBM-related initiatives. The ideal candidate will have a pharmacy technician background combined with strong analytical skills and experience in healthcare data analysis.

For this position, 0.2 FTE will be dedicated to performing Pharmacy Technician - PBM Services responsibilities and 0.8 FTE will be allocated to analytic operations.

Remote = Individuals in this position may work at an approved off-site location. They may be required to occasionally visit an on-site location in Austin, Texas, so to be considered, candidates must live in the greater Austin area.

Responsibilities

Job Functions

Essential Functions:

• Develop and maintain regular and ad hoc reports on PBM performance, utilization, cost trends, and rebate activity.
• Conduct financial and data analyses to support formulary decisions, contract evaluations, and cost containment strategies.
• Monitor and interpret PBM policies, regulatory changes, and payer requirements to inform internal stakeholders
• Prepare briefing materials and data summaries for PBM-related meetings, including payer negotiations and internal strategy sessions.
• Collaborate with finance, clinical pharmacy, and IT teams to ensure data accuracy and integration across systems.
• Support the PBM in strategic planning, vendor management, and performance improvement initiatives
• Serve as a liaison between PBM operations and other departments, translating technical data into actionable business insights.
• Serve as liaison between Patient Assistance Programs, patients, clinic staff, eligibility staff and outsourced pharmacies.
• Support the PBM technicians and call center as needed.
• Perform other duties as assigned to support broader medication access initiatives.

Knowledge, Skills and Abilities:

• Knowledge or experiency with 340B program, 340B data and reporting.
• Knowledge of retail pharmacy, pharmacy claims, pharmacy benefits design and pharmcy reimbursement models.
• Demonstrate extensive knowledge of medical/pharmaceutical terms and nomenclature.
• Excellent organizational, communication and problem-solving skills.
• Excellent verbal and written communication skills.
• Work with multi-functional teams to complete projects.
• Develop and maintain favorable internal relationships, partnerships with co-workers.
• Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, word processing, patient records systems, EMR systems, etc.)
• Be proficient in data analysis tools such such as Excel, SQL, Power BI/Tableau.
• Complete all mandatory training and maintain appropriate credentials/licensure.
• Knowledge of Medicaid/Medicare pharmacy benefits.
• Ability to work independently and manage multiple priorties.
• Support executive-level meetings and decision-making.

Qualifications

QUALIFICATIONS

Education:

High school diploma or equivalent or equivalent -Required

Associates Degree (higher degree accepted) in healthcare, pharmacy, business, or related field -Required

Work Experience:

Three (3) years pharmacy operations, managed care, PBM or healthcare analytics -Required

Bilingual in Spanish -Preferred

Licenses and Certifications:

Current Pharmacy Technician Registration with the Texas State Board of Pharmacy Upon Hire -Required

340B University Within 6 Months -Required

National Certification with the Pharmacy Technician Certification Board (CPhT) -Preferred