Job Title: Pharmacy Technician Job Location: Pittsburgh, PA 15275 Job Duration:6 Months (Possibilities of Extension) Shift: Mon - Fri, 8 AM - 4:30 PM , 9 AM - 5:30 PM , 10 AM - 6:30 PM
Job Summary:
Under the direct supervision of the pharmacist, the Pharmacy Technician reviews prescription orders for completeness and data enters prescription information into the pharmacy management system in preparation for pharmacist verification.
The technician obtains missing patient and/or prescriber demographic information when necessary and may be expected to perform some support tasks and/or administrative tasks. In addition, there will be responsibilities for performing benefits verification and gathering information for prior authorization submission.
The Pharmacy Technician is expected to have a positive attitude and work well in a collaborative environment.
Essential Functions:
Under the direct supervision of a pharmacist, data enter prescription information in the pharmacy management system for prescriptions received by Careform Pharmacy in an accurate and timely manner and in accordance with internal standard operating procedures and standard pharmacy practice. 50%
Collaborate with team members in the hub to create/maintain efficient workflow to meet schedules and quality requirements 5%
Receive inbound calls from patients or prescribers and assist with information regarding the prescription status 5%
Contact healthcare provider offices by phone or fax to obtain missing patient and/or prescriber demographic information when necessary 5%
Use available information to perform benefit investigations and gather information for prior authorization submission and follow up. 30%
Other duties as assigned 5%
Skills:
Experience (number of years) for people management jobs, indicate years required managing people
Minimum of six months recent pharmacy technician work experience required. In lieu of work experience, successful completion of a pharmacy technician training program is acceptable.
Experience with call centers and customer service preferred
Knowledge (concepts of the discipline)
Knowledge of pharmacy operations and state and federal rules and regulations.
Working knowledge of Microsoft Outlook, Word, and Teams and basic computer skills.
All tasks and duties must be completed in accordance and compliance with HIPAA guidelines, State and Federal laws, and current company and client policies and procedures.
Skills (level of measurable proficiencies):
Accuracy and attention to detail is a must. Ability to maneuver through various technology systems and online resources.
Ability to effectively collaborate with team members in other departments.
Ability to communicate well with others. Attention to accuracy, regulatory compliance, and efficiency is required.
Must be dependable, possess a strong work ethic, and have reliable attendance.
Competencies:
Ability to demonstrate six core values: Accountable, Collaborative, Compassionate, Cultivators of Talent, Customer Centric and Innovative
Compliance Requirements:
Adhere to all Company Policies, Procedures, and other training consistent with client's Information Security and Compliance Programs, including but not limited to the following compliances and regulations: SOC1, SOC2, PCI, HIPAA
Maintain strict compliance with company and client policies regarding business rules and ethics, as well as applicable local, state and national federal laws.
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Numbers & Facts
Location
Pittsburgh, PA
Skills
Administrative Skillsunmatched
Business Ethicsunmatched
Call Centersunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Corporate Policiesunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Data Collectionunmatched
Demographicsunmatched
Detail Orientedunmatched
Federal Laws and Regulationsunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcare Providersunmatched
Information/Data Security (InfoSec)unmatched
Maintain Complianceunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
PCIunmatched
People Managementunmatched
Pharmacyunmatched
Prescription Drugsunmatched
Regulatory Complianceunmatched
Standard Operating Procedures (SOP)unmatched
State Laws and Regulationsunmatched
Team Playerunmatched
Time Managementunmatched
Training Programunmatched
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